No one at location closed in the middle of the dayALONZO T.
Trailer Rental & Towing in Hackensack, NJ at Pro Auto Repair Inc
(Distribuidor de U-Haul del vecindario)
Hackensack, NJ 07601
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Hackensack, NJ 07601
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
No dolly as requested. Not reliable. Vehicle had 100k milesAmit S.
Helpful employees thereTheodore P.
People friendlyWascar F.
very kindful loveJUNG S.
Honest and friendly staffEvette S.
My experience at the pick up location was excellent. My experience making the reservation was horrible. I made the reservation over the phone, which was great, bit was told that if I needed to change anything, I could go online to do so. I ended up changing the time to an hour earlier and learned that my location changed. I then got a call on the Wednesday before from the scheduling department that there was no truck available and I wouldn't know my pick up location until the day before and that it would be â€œwithin 100 milesâ€ and would likely have a truck but they couldn't tell me where it would be. It was very upsetting. I wasn't told the reservation was guaranteed or that charging the time would result in a changed location. I called Uhaul again and after a 35 minute wait, was told that I did have a truck in a convenient location. From there, it was a great experience.SEAN H.
You can improve your customer service. A service member named Carol Campbell from your Dumont NI location was extremely rude to me and my wife. I've made a complaint and was told a manager would contact me but no one ever did. So i will NEVER use Uhaul again and i will NEVER recommend it to anyone. We will use budget instead.Nelson G.
This location was uninviting and a disaster. The location was overflowing with U-haul vehicles, there was nowhere for me to park my Truck when returning. The business was closed on Sundays so I was not able to ask someone for help or guidance.Cameron S.
Transaction was smooth and equipment was excellent ðŸ‘ŒGustavo M.
The van was extremely dirty inside and outside was I instructed to go and pick up vehicle the associate should brought out to the customer didn't like thatDiamond H.
Remember your customers!!! Cleam out back of cabpanorea R.
Teach reservations toll free number operator some manners. She was rude.Michael D.
Had 130pm reservation, the place was closed and had to wait an hour until they came to open it up. They forgot my reservation.Daniel C.
Everyone was so helpful and understanding too! Very friendlyANDREW W.
Good customer service, the van was nice and clean. I highly recommend this location and ease of things. I would use anytime. Thank you.Cecilia O.
Keys were not left, van was a mess, owner was very rude and delayed our move by 2+ hours waiting on him to come and put the keys in the lock box. Would never use this location again.Emily C.
Ensure trucks can be easily removed from the site without much maneuvering.Kevin S.
Have coffee and donuts? You were quick and friendly!peter B.
Great location. Employees were very helpful and knowledgeableCARVER CLARK G.
Clear instructions to fill out web check-out before dropping key.Henning S.
Process was pretty simple and quick to pick up and drop off. Didn't realize all the fees but otherwise happy with the experience. Would rent again if neededMyrth S.
Can't think of an improvement. Everyone was very helpful. The equipment was fine, the hours worked out, the place is in a central location, and easy to access. No problem parking. Everything worked out as well as can be expected for moving in 100 degree heat!Suzanne K.
Very hard to reach someone. Pick up location changed at the last minute. Dollies that were ordered online were NOT provided. Truck was brand new though, and AC was good. Outlet cell charger was crap and did not work AT ALL. This is a safety concern for people traveling long distances.GORDON B.
Too many business names at this location and the U-Haul sign is not at all visible. There is no parking. There seems to be an auto garage, a car wash and other businesses but you can't tell if you are at a U-Haul location because the signage was not exposed among the many other signage on the building.Monica M.