Our truck was not inspected before rental. It had a broken oilf filter that leaked all the oil out in our first 10 miles. There was also an appliance dolly unsecured in the back, that we did not order and the back was not swept out from the previous use.
Elizabeth E
North Park Auto Repair
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Grand Rapids, MI 49525
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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There was no ramp which was not told to me before or at rental. Made it very inconvienent.
Adam JMy experience had more to do with the process of picking up and dropping off the truck. The website kept glitching/timing out making pick up take 45 minutes and dropping off. Also the locations "parking lot" was filled with over grown trees and weeds making parking a 15 ft box truck difficult.
Michaelwyn KI scheduled an 8 am pick online for this location. I got there at 8 and they were closed, not opening until 830. They finally opened at 845 and left at 915 (a full hour behind my schedule). Also, I ordered furniture pads, never received them. I notified Uhaul of this three times via email, but still got charged for them.
Rob TExcellent service and attention from the owner, I recommend him, thanks for all your help
Cynthia F