All of the marketing for the extra additions in checkout process is pretty annoying, but I get that you're doing your best to upsell folks.BRIAN PATRICK K.
Trailer Rental & Towing in Grand Rapids, MI at U-Haul Moving & Storage of Downtown Grand Rapids
Grand Rapids, MI 49503
(US 131 & Wealthy st)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Grand Rapids, MI 49503
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Manager was great!KIMBERLY S.
The phone pick up was an absolute mess, we went through entering the main driver drivers license five or six times. 3 via phone and 2-3 while inside. Most likely was not the â€œlocationâ€ itself but the god awful coding and structure of the app. I would have rather walked my shit over than deal with two hours of uhauljeremy B.
The return after hours was painful. Tried to check in and send pic of fuel gage and mileage on the app and didn't work. Said not enough memory.Scott G.
Very convenient location. Close to downtown. Gas station right around the corner for a return fill up.JOHN STEVEN E.
Did a great job. Movers were friendly and cheerful as well.AARON WILSON K.
the service was quick, and the truck was smooth running as could bePaul N.
Truck lights for trailer hook up didn't work correctly. Had to contact roadside assistance which was a complete and utter frustration. Was on the phone more than 1 hr trying to reach a live person. Every option that was provided for the roadside assistance directed me back to the website. What the hell? If I have an issue, I don't want to go back to the website!!! Miraculously someone answered finally after trying again. Horrible, horrible experience with the roadside assistance process. Need to have someone live available to answer calls, never direct to the website.Samuel H.
I was told to bring it back with the same fuel level in the tank. I drove the truck 6 miles, added 2 gallons of fuel and got charged a $24.95 fuel charge. I'll NEVER rent are recommend U-haul again, what rip-offs!!!!MARK CHRISTOPHER B.
Fix your website, I reserved a storage unit and your website failed to let me know there was a time limit. I had to move out and store stuff that day and the unit I reserved for that day wasn't available. If there wasn't another place a few miles away I would have been completely screwed.Marin V.
Employees were greatDonaldcharles C.
The staff was very unprofessional and added to our order things that we were not even sure that were there. There was no detailed receipt and when asking questions as to what was what the staff didn't seem to know what was going on.Levi K.
The customer service was terrible. They were very unclear and slow in their instructions. I would have been better off just getting the keys and doing the rest on my mobile device myself.Megan B.
I need you to mail my deposit to me at reginald Hunter 822 Geneva grand Rapids michigan 49507REGINALD DEWAYNE H.
There was only one girl working inside Saturday morning and it was extremely busy. Yet she maintained a calm, professional demeanor to each customer and handled things as quickly and smoothly as she could. Every one of us seemed to have an issue with booking/renting but she made sure to handle everything so well.ALYX SAVANNAH-CR D.
The 247 truck return took 35 minutes to do. It's ridiculous you need to improve the appJONATHAN SCOTT G.
Only suggestion for U-Haul. When returning after hours, advise clients you have to allow google to share your camera or you can't take pictures. Lucky for me there was a young kid returning his trailer at the same time I did and showed me what I need to do. Had he not been there I would still be trying to figure it out.BRUCE ALAN N.
I was told about a Rate of $79 for the day and with that there was 100 miles. The last time i made this trip i didn't know this Rate was even available. Thanks U Haul for all your help. That saved me some money.BRIAN MATHEW M.
In so happyJOSE MIGUEL S.
Manager was amazing! He was very friendly and helpful. The system crashed a couple of times while attempting to rent a vehicle. He apologized for the inconvenience and remained calm and helpful. I will definitely visit this location for my future needs! You guys rock!maria B.
N/A. Pleasant, knowledgeable staff. Equipment ready to go as promised.JAMES WILLIAM R.
Truck had several issues - dash lights would go in/out and both cab doors were very difficult to shut/latch.Justin J.
Location is small but the worker that I met with answered all my questions and helped me out when I couldn't return with the tank filled and was charged appropriately. Next time I move I will be returning.Joseph E.
I just want to shout out Robert. Robert was working the desk on an extremely busy day and he was just a delight. He was so helpful, empathetic and just lovely all around. He made my moving day start off on the right foot.Kristen L.
We ran into an issue moving and was late returning the vehicle. The manager was very understanding of the situation and handled it extremely well. Will use this location in the future.Kurt D.