Very lackluster service/ interaction made you seem like a burden...Benjamin M.
Trailer Rental & Towing in Goose Creek, SC at Duncan Ace Hardware
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Goose Creek, SC 29445
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Don't advertise smart phone pickup without the store check in. It does not exist here I lost several hours of time waiting for the store to open before I got my rental. I may as well walked in off the street and rented. Good thing the location wasn't closed on Sunday I would have lost my entire day and a lot of money. The store knows online check in doesn't work, they told me it happens often.PHILLIP P.
Truck was not clean and smelled of smoke beside that everything else was good.Levolia B.
I didn't like the manner in which I was initially addressed by representatives, but he subsequently became very pleasant.Jawanza J.
Thank you very much!james P.
Right rear tire was down 50 pounds. Vehicle was dirty inside and out. When I went to turn it in the man blew me off telling me I'd get an email. Didn't seem interested in what I had to say about it. It also kept saying it needed an oil change every time I started it. Checked the oil but it seemed fresh. Again, the man didn't seem interested, didn't check the mileage or inspect the vehicle. Just said I'd get an email about the final charges. Had it set up for 1000 miles and I was under that but they didn't verify anything. I sanitized the inside and cleaned all the windows myself.JOE T.
Guy at desk very helpful, thank youAndrew W.
Barter system for less fortunate individuals.Christopher L.
Thank u so much . Do I owe anythingcarol B.
Shawn was a wonderful help and polite and nice guyBETH H.
Do I get some of my money back for uesing 35 miles and maybe 2 in half hours.mona L.
Make sure the truck is clean. You require to clean box but not the cab.Lorna A.
my account was flagged on a "E Alert" stating that the last rental that i had was turned in late. when I rented that truck, I told them that I would be needing the truck for more than 3 days, and they said "no problem". So, when renting this truck you waisted 1 hour of my time with this E Alert, and I had 3 workers waiting around for an hour, so that's a total of 4 man hours which works out to $400 of company costs. I will be renting 3 more trucks in the next 2 months and I will be using another rental chain.Allan B.
The staff was very kind and helpful in answering all our questions. I will use them again for my next move.Anna B.
Van smell of a smoker being in there smoking. Ended up putting air freshener in there while had it. Could also see ashes all over cab. Cleanliness of vans, especially during Covid, needs to be a priority.Stewart E.
No need for improvement. Service was excellent and vehicle was easy to reserve online.Todd H.
The uhaul guy could be more customer friendlyMike K.
Agent didnt know or care less if booked equipment was available or not in vehicle. Can dirty. When returning and using app started return procedure and app froze up at photo milage and gas stage, and couldnt get to complete process. So the agent told me to return tank half to 9/16 full, which I returned 9/16 full and got charged EZ fuel surcharge as they had put incorectly half full ! Really, scamming everyone who returns the hire vehicle with a surcharge, U Haul must be making a furtune with this practice..I wont be using this location again..Andrew W.
Truck Share website did not work because the dolly i reserved was not available. As a result I had to go inside the store to complete the paperwork. Would be nice to have a better inventory system or a way to change options.Robert O.
The truck I been used been load and need to be look at.Jerry S.
Check in was fast and quick. Henry was amazing. Uhaul van had plenty of room and to turn back in was easy quick and the rates were affordable and the best. I would recommend everyone to go there.Natasha W.
The interior of the truck could have been a little cleaner but otherwise the service was good.todd B.
Again no help. Drop it off over there. I don't think I will ever rent or tell anyone to rent a trailer from u-haul. I used to like being able to have my moving needs met by u-haul but no more.Kenneth D.
Mobile pickup: this is nice, except that during the pickup process you are asked to submit â€œproof of identification â€œ which was not clearly required before. A passport, or an Employer Contact (who needs to answer a phone call) or some other option is required, and we didn't realize this until the pickup time. Be prepared!DAVID C.
The guy who helped us pick up the truck was thorough and very friendly/helpful. He did a great job! There was another guy just sitting at the desk staring at the computer who didn't even acknowledge our existence :)Sara W.