I was held up 35 minutes because the person that was the only one that can do that job wasn't there on time. There was a constant relay between the man that was there and somebody on the other line bouncing back information as they asked me. I was under the impression that when I did my online check-in did it sped up the process. This is some kind of backwards business where the computer doesn't even workAnd the only person that can do the job shows up if they want to. This place sucksJOHN B.
Trailer Rental & Towing in Gardendale, AL at Moore Storage
(Distribuidor de U-Haul del vecindario)
Gardendale, AL 35071
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- 6/28/2021 - 6/29/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Gardendale, AL 35071
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Always friendly and nice... Love renting from themSTANLEY S.
Super nice people. Pleasure to do business.Kevin G.
Better compensation for not having trucks available and having to go way out of the way. Glad to have found the Gardendale site. Nice people and place and accommodating. But put us hours off schedule and out of the way from our original pick up place on west valley ave. Although they were very nice at that site. Both places did all they could do to help and compensate. The corporate company itself could've been more helpful and forgiving.EDWIN S.
I put gas back where it was when I picked it up. They charged me and didn't tell me. It was just above 1/2 tank I put it back just above 1/2 tank.Billy G.
Fix your online booking and I waited 45 min with your online help line the longer young lady was okay but her manager was rude just trying to get us off the line saying okay it sounds like you're close to being done I'm going to go now I told him know we need help mentally hung up onRobert S.
Very friendly staff. Ease of pickup and dropoff.John R.
Overall ... good service. But, the equipment is way overpriced. 2 days for a 6' x 12' trailer should NOT exceed $50 TOTAL.ROBERT M.
We ordered our U-Haul from a different location, showed up, and it wasn't there. Super disappointing especially when we needed the truck ASAP. Fortunately, we were able to get a different truck (much larger than what we wanted), but it worked out. The location we ended up in was great though, great service, and great people.Robert S.
First time at this uhaul. Very nice ppl and will be the first place I go to for a rental. Thank you!TONYA H.
I was very satisfied give Teresa a10bridget B.
Wonderful service.OLIVIA L.
Be honest with your pricing. Also, the driver's side mirror is loose and kept slipping to where it was pointing down at the road. I had to keep the window down the whole trip (3 hours) and continuously push the mirror back up. When I parked the vehicle on the road out from, upon return, as instructed, the padlock on the back of the truck was not in working condition and I had to call the owner at home to report it. She said it was no problem but I knew I would be charged for anything that was stolen out if the back. It caused me a lot of undue stress.LEE G.
Trailer leaked. Some of the cargo got wet. I had to wait about 45 minutes to get the trailer in Gardendale. Drop off was easy.DAVID S.
not a thing lady was nice and i was in and out qwickly and return of trailer was easyChris A.
Clean = yes ..Truck needed tune up I think .. the engine light stayed on. But .. it started and ran good after a shaky warm-up. .. engine light made me worry about having to tell my paid helper to maybe try again some other day .. but the truck DID VERY WELL. Will rent there again.David W.
Nothing. The attendant was very nice.Hugh W.
I ordered an appliance dolly, but I didn't get one. They had a regular dolly in the truck instead. I did not need a regular dolly. And I got charged for it anyway.Timothy B.
I have some serious issues with what I was charged for the rental. I never said I wanted $16 in rental coverage!!!! And I didn't have the trailer for 2 days I had it for one. I've been over charged and I'm highly pissed!Victoria H.
The renting company didn't have the right mileage in the system and now I've been charged for at least 90 miles I didn't drive.kevin P.
I had a great experience! The ride was smooth and easy to navigate. 10/10courtney C.
Poor customer service. I never picked up the trailer, I called to advise but was still charged plus I was charged an additional $13. & change the next day, Tuesday 2/25. I have called & spoke to numerous people in customer service and was promised a call back from a district manager. That didn't happen. The lady at the Gardendale location who I spoke to the day I made my reservation has not returned any of my calls.Denise G.
I'm completely satisfied with my experience, but I would suggest a better explanation of the location of the vehicle when it's time to leave the office to go to the vehicle.Larry S.
Nothing because this U-Haul place is the best place to rent from they are so warm and welcoming and I always will rent from these people thanks for being kind and wonderfulSTANLEY EARL S.