The pick up location does not open until 10 and we wanted the truck at 8:30, so at the time we made the online reservation we were notified that we could use our phone to pick up the truck. We were checked in and had paid for the rental on line two days before the pick up. On the morning of the pick up we accessed U Haul web site repeatedly and were repeatedly notified that we had to wait until the store opened. We called U Haul Customer service and we were on hold for twenty minutes. When someone answered the phone we explained the problem and were told we would be connected with the 24/7 folks. We were put on hold again and after several minutes we gave up. We went to the pick up location at 10 and explained the problem. He went on line but said his internet connection was slow. After about five minutes he said we owed the rental charge. We told him we had already paid (in fact our credit card had already been debited). Eventually he called the store owner on the phone and she and he completed the on line process for tuck pick up, We finally got the truck at 10:30, two hours after we were supposed to get the truck. This is the second time we have had major problems with U Haul truck pick up, albeit the prior problem was a different location. We won't use U Haul again.
Alquiler de remolques y remolcado en Fruitland, MD en Lucias Fine Furniture
¿Te mudas de o a Fruitland, MD? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Fruitland, MD 21826 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Fruitland, MD
Remolques de carga
Los remolques de carga en Fruitland, MD son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en Lucias Fine Furniture!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Fruitland, MD 21826. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en Lucias Fine Furniture proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Fruitland, MD y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Fruitland, MD en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Lucia is great to work with
Not a thing it was easy and Lucia provided excellent service
The owner of the business was extremely helpful. Will use them again if I ever need a uhaul again.
Very pleasant experience and highly recommend.
Very. Nice lady. Overall experience was horrible
Being that I'm mechanically inclined all was a breeze to load a non running vehicle using hoist and chain hoists. Online videos for non mechanically inclined men or women would make getting a vehicle on the trailer Easer
Excellent customer service, very helpful and personable. Thank you for your service!!!!!!
Very nice and smooth experience !
No one was available to check in the trailer. I parked it and left it in a space near the other units.
I have rented from this location now for the third time. Very,very friendly people to deal with.
The lady was amazing that helped us....there were some problems with the internet service being slow which made things take longer then usual, however, she was an amazing hostess while we were waiting.
Fix your app and web site. I did an express check in, and the site didn't work right. with your app, I tried to change the time that I was supposed to pick up my trailer, and was unable. It just seems impossible to use. It doesn't work half the time and it's also not intuitive. You guys need to use it yourselves and then fix the problems before you torture us with it.
Very professional, knowledgeable and caring staff.
No improve needed. Always a great experience with this location.
always a good experience with this location
Everything was perfect.. No improvement needed..
Nothing!!!! I had a very enjoyable experience, they where very helpful and made my experience of pickup and returning the rental truck easy. I would recommend anyone in the area in needs of a rental moving vehicle to please use their services.
Quote received from woman on phone was good, upon arrival man didn't understand the process and quoted me incorrectly causing me to begin to leave until he called his wife to get it straight. Needs more education on process!
It was my first time using a uhaul and it was a great experience.
Lucias was very friendly and thorough, however scheduling through U-Hauls 800 number was a nightmare. Now I understand why ,when my daughter reserved one for her move, there was no truck available when she garrived to pick.it up.. It seems that you arbitrarily change times on your customers. LUCIAS ended up being find people to work with but the rest of the experience was outrageous and very stressful. I was very clear on the times that I needed the truck when I originally rented it only to receive an email that the time had been changed so I tried to correct it online. It corrected the pickup time but again arbitrarily changed the return time. I usually use another local vendor and in the future I may have to return to him. Lucias Fine Furniture was the only thing that made this rent a worthwhile.
Thank you they were very helpful and quick.