I reserved the truck @ uhaul.com. The dealer was closed on Sunday. I had to use the mobile app to get my rental. The app told me the rental unit was to the right of the entry drive. There was a truck there, but the key did not operate the vehicle. From where I parked, I could not see the other trucks available. I called the 1-800 number. I waited 30 minutes or more to get it resolved.1-800 called the dealer at home. The truck was on their lot next to some UPS trailers. Had the app told me where the truck was located, I would not have had a problem.
Preston S
Tonys Tire Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Fort Smith, AR 72908
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I left the truck when the location was closed. I did not encounter personnel.
Beverly BNOTHING IT WAS PERFECT
James JThe interior of the rear of the truck was completely trashed. Totally disappointed. Truck had to be cleaned before we could even load it. The front tires were different treads and shook the entire trip from Fort Scott to Independence. I rent a lot of trucks from Uhaul and this was by far the worst experience.
Brandon MThe Roof leaked and all my belongings got wet. Still airing out mattresses and furniture. Obviously this Uhaul was not inspected before it was rented. The location did not have any employees and I dealt with the rental over the phone to get the keys etc.
Kathleen C