This was the worst customer service I had. I rented twice in 2 days. First rental location drop off changed, this was all done on UHaul customer service. I got to the location and spent 45 minutes there waiting as they try to sort it out. I finally got a bit upset then the finally finished up. I rent all the time from uhaul.
Trailer Rental & Towing in Etobicoke, ON at U-Haul Moving & Storage of Etobicoke
Moving to or from Etobicoke, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Etobicoke, ON M8Z1T5 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Etobicoke, ON
Remolques de carga
Cargo trailers in Etobicoke, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Etobicoke!
Utility trailers are perfect for towing large or oversize cargo in Etobicoke, ON M8Z1T5. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Etobicoke provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Remolques para automóviles
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Etobicoke, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Remolques para motocicleta
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Etobicoke, ON online today!
Remolques y accesorios para remolque
Ingrese la información de su vehículo y le ayudaremos a encontrar el enganche adecuado para el remolque.
comentarios del cliente
Open early , have customer parking and clean trucks . Highly recommend this location .
waited 50min to get a price on tie straps. bought them but they were of terrible quality. trailer lights not working. right side.
I had booked 20 reusable boxes on line and paid for them. But when we arrived at the location, we were told only 8 were available.
Garbage left in the truck. Fuel tank was not full when I received it.
Change the mattress bag cover company. We purchased the queen mattress cover and it was not big enough, even though it said it was for larger queen size mattress, it was not and was not adequate for the mattress. A refund would be appreciated. Thank you.
Nothing needs to change
Nothing much...The staff were very informative and helpful.
Less waiting time
Friendly staff... good value.
People are nice but they do not like to smile The car was good but there is no first-aid kit and Fire extinguisher inside.
Email confirmation upon return should be faster. Just returned a van 5 minutes ago and still havent received an email. Minor thing though.
Vehicle was dirty, inside and out, water bottle on floor and someone's jacket. Return was quick but did not even verify kms, and have not received confirmation of billing yet!
Charged a late drop off fee, even though the equipment was returned 18 hours early. Thats not right. I;ve dropped off trailers, many times, at other locations and have never been charged such a fee.
A small guide for first time renters on paper.
We waited a full HOUR to rent a van we pre-ordered! There were only 2 agents working at the time, and of them may have had the worst customer service personalities Iâ€™ve ever encountered. Staffing needs to be addressed at this location ASAP, or the only thing left to happen is closure.
You should have more staff on the weekend. The line was too long and it took me 30 minutes to pick the car because only one staff was working. June is a very nice staff who dealt me on the return. She is a pleasant person.
The customer rep was very nice and helpful! Thank you for your help!
Great customer service
Amazing workers in the store and on the phone both were very helpful
The check in process is exceptionally slow. You offer online check-in, but it still takes far too long once at the location. Waiting 20 minutes to get a truck is excessive; we were still expected to bring it back within 4 hours of when we booked it, not when we actually got the truck.
trailer was dirty and pins were difficult to remove
There were only 2 employees working a Saturday morning that was a first of the month so the wait was long. A woman was allowed to jump the line because she had â€œalready checked inâ€ but everyone in line had also already checked in and protested loudly. I reserved 2 dollies and a bag of pads but was told these were first come first serve and they were all out. Why can you reserve them when they are not reservable?? I would have made other arrangements if I had known. The truck I was given was filthy. There was old spilled coffee, a huge amount of dog hair, half a bag of spilled chips on the floor. It was very dirty. The check engine light was on and the truck did not sound right. I was amazed I made it to and from my destination. The woman who actually helped me was really nice though.
After spending over 90 minutes in the two weeks previous to our booking, finding and ensuring we had a location that could supply the needed, 2 furniture dollies, 1 utility dolly and blankets I was extremely frustrated to find out our order wouldn't be honoured. After making the reservation, moving it two times to locations that assured me (by phoning the actual location not the 1-888 #) and then getting there to find that they had no needed equipment was infuriating. We had a piano to move and needed those items. Then we had to waste an hour while the staff phoned other locations and I tried to get head office (the main #) to have a supervisor release two furniture dollies that were for sale into the location's rental stock. No solution was found by the Uhaul staff and to say I was shocked is an understatement. If a customer books equipment then that equipment should be put in the vehicle that morning to ensure it's ready and waiting for them. What the heck is Uhaul expecting sets them apart from renting anywhere else? If it's bad service you achieved that. I will not be renting from you again and that's a shame since we book a large number of vehicles for music industry events. I will also be sharing widely on social media my experience and utter disappointment. My partner and I both work in the service industry and I know for a fact it the staff had release two dollies that were purchase stock into you rentals you'd have recouped that $60 cost in rentals 50x's over. In the 2 weeks every location I'd called about those dollies said they hadn't had any in months. Clearly you are understocked for your customer needs. Just not a good service experience at all.