We rented a one way truck but the location did not have that available. They were nice enough to give us another truck after a two hour wait but we had to return it back to the same location which was very inconvenient. UHaul reservations needs improvement.
Therese R.
Trailer Rental & Towing in Elmhurst, IL at The Car & Truck Repair Shop
(Distribuidor de U-Haul del vecindario)
633 IL Rte 83
Elmhurst,
IL
60126
(Frontage 4 Rd)
(Frontage 4 Rd)
Services at this Location:
Contáctanos
633 IL Rte 83Elmhurst, IL 60126
(Frontage 4 Rd)
Services at this Location:
Location Hours
- Lun. - jue.: 7:30 a. m. - 5 p. m.
- Vie.- sáb.: 7:30 a. m. - 5:30 p. m.
- Dom.: 8 a. m. - 1 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Elmhurst, IL 60126
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
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Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
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Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
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Trucks for Sale
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
The truck was not ready in the location I selected and nobody called me in anticipation. The truck was not clean and have no windshield cleaner, etc.
Horacio M.- Rating:
- 5.0
Friendly staff, very helpful hooking up trailer, good rates. What more could you ask for?
Dick B.- Rating:
- 5.0
The staff is very friendly and helpfull
Ray F.- Rating:
- 5.0
Personable, caring and very understanding! Couldn't get any better!!
THOMAS M.- Rating:
- 5.0
Helpful and nice people running facility.
Eric F.- Rating:
- 3.0
The truck was very loud and sounded like engine was struggling to run. People were very nice that gave the truck though.
Michael B.- Rating:
- 1.0
The visit started off well enough. The lady that helped me was very kind and got me on my way quickly. There was also a gentleman sitting at the front eating his breakfast and was angry they messed up his order which was a bit off putting. That belongs in the breakroom, not at the front desk where customers check in. After that it only got bad. The van had somebody's gum wrappers and trash in the cab, which I made an extra stop to throw away. When I was returning the van, I stopped to put gas back into it. I put well over what I used just to be generous and what do I get? An $11 charge on my bill saying not enough gas was put it in. Not only was enough put in, MORE than enough was put in. This is an extremely shady practice and to be honest, comes off as a scam. I was first tempted to contact BBB but instead, let it go and just decided I will never use this service again and certainly will not be recommending it to anyone.
John K.- Rating:
- 4.0
Everyone was very friendly and helpful. Thank you.
MARY B.- Rating:
- 5.0
The woman at the front desk was super friendly and helpful. One of the nicest and politest customer service person I Have had. Thank you
DOUG D.- Rating:
- 5.0
Very helpful and friendly.
Wayne S.- Rating:
- 3.0
The personnel at this location are helpful snd courteous. However, the enclosed trailer I rented was dirty on the inside. It appeared that the previous renter hauled rusty car parts or something similar. Even though I swept out the trailer, the luggage and gear I hauled cane out with a rusty red dust all over them and ruined the luggage and a couple bike seats snd grips I was hauling. Disappointing and expensive to replace.
Brent G.- Rating:
- 5.0
Staff could not have been more accommodating. They showed interest in our needs and strived to help us accomplish our goal. The service felt personal and not just a transaction. Would absolutely recommend this particular location to friends and family.
Danny B.- Rating:
- 5.0
The size of truck we had reserved was not available Otherwise staff were helpful and courteous.
Peter G.- Rating:
- 5.0
Great customer service! Staff was very friendly and helpful, both to me and to the customer ahead of me, who was impatient and rude while they remained composed and professional. The trailer that I rented was in great shape and worked perfectly for moving my new used swing set.
Justin B.- Rating:
- 5.0
Price less per mile
Calvin B.- Rating:
- 4.0
The people were rude and slow.
Judie P.- Rating:
- 5.0
The rep was personable made our pick up easy!!
Gabriella D.- Rating:
- 3.0
The people at this location were nice and friendly. The drop-off of my vehicle was quick and smooth. I did have to wait an hour for a ride after returning the vehicle (which is not U-Haul's fault of course) but there was no place for me to sit while I waited. The facility was nothing to brag about. The inside of the van had debris from previous use that had not been swept out. I had a miserable time at pick up. It was after hours so I was relegated to using the App. When it came time to locate the vehicle the vehicle number supplied to me looked like a license plate number. I could not find a plate number to match. I called and waited on hold for several minutes outside and it was very cold and windy. Finally someone pickup up the line didn't say a word and hung up. So, then I had to call back and wait some more. I concurrently received a text message stating someone would call me. That never happened. At some point my check-in was cleared and I had to start all over. The App wanted me to provide an alternate phone number for myself so i gave it my office number. Then it wanted to call/text someone to verify who I was so, I gave the name of my employee and the office number again but, it didn't allow me to use the same number for both. This added to an already frustrating experience. I finally figured out on my own that the vehicle number was printed on the bumper. Then I was able to get my vehicle. The entire process took close to an hour. This is far too long under ideal circumstances and then when you live in a cold weather climate it becomes unacceptable! It would be nice if you could begin the process a head of time. If this is already a possibility then it should be communicated somewhere--and maybe even recommended.
Curtis C.- Rating:
- 4.0
Very nice couple working there. That were most helpful picking up and dropping off trailer
EDWARD M.- Rating:
- 5.0
Compassionate representatives
Louis W.- Rating:
- 1.0
They asked me if it would be okay to send me the bill later and I agreed. They then falsified the miles driven, the return window and ended up overcharging me by at least $80. I hope someone actually reads this and reaches out to me before I report them to the city of Elmhurst and the BBB. Calling store in the morning to ask for a refund.
KYLE C.- Rating:
- 5.0
Very professional, and prompt service
Paul K.- Rating:
- 5.0
They are so friendly and respectful. I recommend this location they are so professional
Bernard V.- Rating:
- 5.0
The equipment was ready to go when I arrived. The staff was on top of everything. They were friendly and professional. Rented from this office less than one month earlier. Good people.
CARL R S.