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MIGUEL A
Customer Reviews for The Car & Truck Repair Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Quick fast service and a great clean truck!
Rick MThe item we needed for moving was AVAILABLE upon calling right before closing the night before. When we arrived the next morning as the location opened we changed our minds on size. The lady was very FLEXIBLE with our change of plans. She RECOMMENDED items to make our move easier. The prices were very REASONABLE. The lady was very PROFESSIONAL and PERSONABLE which made this transaction smooth and pleasant (considering we were there because my Gramma had passed away and we had the difficult task of moving her items). The whole transaction was done QUICKLY and the return was flawless. Great VALUE and PROFESSIONALISM.
cary kThat was spectacular! Better than sex!
IGOR PEfficient rental process. App requires your phone to be at the location to complete the return process
MICHELE MEverything was an amazing order. It was my first time here, but it won't be the last. I was extremely impressed. From beginning to end. Employees are beyond helpful, and the equipment was clean and easy to use. I can't wait to come back. A+.
PATRICIA MSecond time I've rented a van from here. Since I was already in their database, I had absolutely no problems, and was in-and-out in maybe 5 minutes. Returning the rental was also a breeze.
ROBERT AThe lady in the front desk is amazing,my friend left his wallet and and she call me to let me know that they found it I recommend you a 100 % and she speak good Spanish too
OSCAR FIt all just went so easy and smoothly
LORI RClean out the vehicles better and wipe down. The rental was full of sand and there was no windshield fluid in the wipers so it was dangerous driving with really dirty windows until we got to a gas station to clean the windows by hand.
Jayne SEmployee checking out trailer was very friendly and helpful. No improvement needed.
Laura HWe use this location often for mostly renting trailers and sometimes trucks. Very organized and efficient with a good supply of equipment. A little far for me to use, but the technology for checking in and out is very user friendly. The office staff is always helpful and pleasant. Very good value for what you pay.
Donald WAll good.
DOUGLAS TNothing. I am thoroughly impressed with this location and the lady who helped me.
JAMES CHave more people working. I had to wait because of the line. It wasn't a big one. The employee was very nice, friendly and helpful. John
JOHN CFriendly and knowledgeable staff. Have rented previously from them and never disappointed.
JAMES YThe vehicle's heat would Barely go on. It was an extremely cold day and it had hardly any heat coming out. It was not a good vehicle. I returned it right away.
Kelly FDon’t give people an option online to choose a close pick up location when we’re just going to get sent 30-45 min farther away to actually pick up our rental.
WILLIAM SThe lot was overcrowded and the lady at the desk was a bully. No smile/no greeting/complained about "too many trucks on the lot". I was charged $75 for an unclean truck. There was nothing unclean about it. She's a bully.
Debra MLocation is convenient to me but lighting is terrible where the sprinter vans are parked. So dark and I cannot get good pictures when picking up at night. The app is horrible and is allways klunky when doing a pickup.
ROGER DJean is so wonderful to work with. Such a polite young lady!
Omar MDropped the trailer off after hours. decently well lit. easy to move the trailer to a parking locations etc.
JAMES CThks good job i would recommend this location
ROBERT TStaff very patient and helpful. The BEST.
Darryl CAll good, no complaints, good experience.
MICHELLE FEverything was perfect. That's 4 times this year. I can't believe how easy and effective trailer renting is. Knowing I have clean solid equipment is comforting.
CHRISTOPHER MFriendly and helpful staff. Only issue was a computer system problem which delayed the processing of the rental by about 15 minutes.
NORMAN GWhen returning the truck, there was no clear space to park. I recommend and improvement in the truck parking situation. I have rented from this location multiple times and they have treated me more than fairly. The experience is straightforward. They are respectful and helpful.
OLUKOYEJO OGracias
WENDY MI was overcharged grossly overcharged and I've been calling to try and adjust it but I'm not getting help. I don't think I'll ever use U-Haul again
Brandice EBest U-Haul location I have ever used.
STEVEN KAlways a good experience. 3rd time in 3 months needing a trailer. This dealer actual answered the phone and was helpful. Renting a trailer as needed. Beats the crap out of owning one. Clean, safe road ready make it a winner.
CHRISTOPHER MExcellent service, they always have a trailer that I need. The woman at the front desk is always very nice and helpful. Would recommend this location!
MICHAEL Skeep it simple!
JOHN GMr.Todd has great customer service !!
LAOYIA MAll good.
JOHN SGot the job done. Equipment was clean. Customer service can improve though.
NILOFER SThe woman in the front very nice also the young man thank you
FABIAN RU-Haul truck drop off location as per document was not matching with the email. Ended up waiting for 30 minutes at drop off location
SOHEL SPickup was complicated and I was overcharged. We picked up the truck with 7/8 tank and returned it the same but were charged for gas
Danielle SI’ve rent nationwide, this is a great location
JOHN NExcellent service during pick up.
ROGER BThe truck I rented had over 115,000 miles and drove like it had the original shocks. It was the worst Uhaul truck I have ever rented. This location was tough to deal with. I changed my reservation to an after-hours pickup, but when I arrived there was no way to get my truck. I had to call customer service and that took over an hour to get access to my truck. Very disappointing Uhaul experience.
Matthew KThe best service around always take care of your needs love the way they handle things would recommend recommended to anyone
NANCY Dthey are conveniently located, have a great inventory of you will haul products and very competitive pricing! They very responsive to inquiries. Overall, Customer service was excellent- professional, but very friendly. I would highly recommend.this location!
ROBERT WAlways a great experience. Friendly and convenient.
DANE CWas easy to rent and return.
MICHAEL BIt was for a one day rental and it was great! This was the second time that we rented a truck from this location and we will have to rent again in a couple of weeks. Jeanne at the office was very nice and efficient in her work for when we picked up and dropped off the vehicle.
BEARCOM LThe female that did the check out seemed confused why I would have done online scheduling etc. Was clearly confused with the technology and very surely, We had to walk off site to pick out the truck. No apologies for the delay in her trying to find our reservation etc. A very convenient location but the lady at the desk unfortunately needs a new approach to tech and the customer experience. The gentlemen that did check in was a bit more professional.
KELLY FThe receptionist is the only one that knows what is going on. The rest of the staff is useless and no help at all.
DAVID F