Customer Reviews for The Car & Truck Repair Shop
(Distribuidor de U-Haul del vecindario)

351 comentarios

633 S IL Rte 83   Elmhurst, IL 60126
(Frontage 4 Rd)

(630) 543-5342

Horarios de la ubicación

  • Lun. - jue.: 7:30 a. m. - 5 p. m.
  • Vie.- sáb.: 7:30 a. m. - 5:30 p. m.
  • Dom.: 8 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(630) 543-5342

633 S IL Rte 83
Elmhurst, IL 60126
(Frontage 4 Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7:30 a. m. - 5 p. m.
  • Vie.- sáb.: 7:30 a. m. - 5:30 p. m.
  • Dom.: 8 a. m. - 1 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Mary J. 
Clasificación:
5.0

Very friendly and responsive. Highly recommend this dealer location.

Gerry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leticia A. 
Clasificación:
5.0

Great Staff.

William G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
5.0

El cliente no dejó un comentario.

APRIL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie M. 
Clasificación:
4.0

Location is a bit difficult to get to but the staff at this location is OUTSTANDING!!

Matthew G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herman V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda M. 
Clasificación:
5.0

The lady who worked the counter was so amazing, she was in high spirits and made my wife and I feel great renting their truck. Would definitely rent from them again

Yesenia J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felix F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL R. 
Clasificación:
5.0

Thank you so much and God bless you!

ERLANDAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNE T S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL O. 
Clasificación:
2.0

Overcharged my card, 4 times. Call the office, they said call me right back, still waiting.

DAN O. 
Clasificación:
5.0

Front desk woman was very nice, helpful and efficient

Erin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

I was disappointed that Uhaul cooperate called me and told me I couldn't rent a trailer more than 24 hours but the local place made it right.

Andy U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce S. 
Clasificación:
5.0

The receptionist is outstanding. She called me back when a truck was available.

John Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ron L. 
Clasificación:
4.0

Lower your rates. When I booked online it said $59, then $89 then $127, then final receipt showed $167. I was floored. So expensive for a 10' truck for 12 hours at .99 a mile is a rip off and you know it. Very disappointed. You all must think money grows on trees.

Victoria D. 
Clasificación:
5.0

Best Service ever…keep up the good work!

Diane P. 
Clasificación:
5.0

Nice lady!

Dan C. 
Clasificación:
5.0

Nice people running the office

Joseph B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meghan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
1.0

Some of the staff was straight up verbally abusive to Jean, the woman managing the front desk. They were rude to her from the moment I got there and Jean asked them to take the truck around out front, and were even worse once a technical issue came up. If this is the way that man acts towards Jean when a customer is present, I would hate to see what disgusting behavior he shows when no one is watching. Truly awful. The truck was otherwise fine. I just feel so bad for that poor woman.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE P. 
Clasificación:
4.0

Overall good job

Carl M. 
Clasificación:
5.0

Very happy with your customer service ! Ela M.

MICHELE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
5.0

They were amazing, helped unload everything and even assemble. Would highly recommend

Madeleine P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSE P. 
Clasificación:
3.0

Had issue with fuel charges that I haven't had a response about and van was dirty.

Michael M. 
Clasificación:
5.0

Very understanding, easy to communicate with.

Perry B. 
Clasificación:
5.0

The folks at the Car & Truck Repair shop were incredibly knowledgeable and helpful. They made it a great experience for me. I would highly recommend them to anyone.

Dave H. 
Clasificación:
3.0

The bad thing is that this location does not allow to drop trailers in other near location, the only place to return is the same location where you picked it up!

TUDOR MIODRAG T. 
Clasificación:
5.0

El cliente no dejó un comentario.

URIEL ALEJANDRO A. 
Clasificación:
5.0

Friendly, efficient and helpful staff. Well stocked with equipment alternatives.

ROBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN M. 
Clasificación:
5.0

This was a last minute rental on our part. The staff went out of their way to help us out and secure us a vehicle. Service the way it used to be: "Above and beyond". Thank you all!

VALERIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve P. 
Clasificación:
4.0

I was charged a hold on my account for $106 at the start of my rental, then another $106 at the end. Of course no one was available at the location, so I spoke with someone from customer service who was incredibly unhelpful. Probably won't come back here.

Michael B. 
Clasificación:
5.0

Very nice vehicles

Nandhakumar L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsea C. 
Clasificación:
5.0

The online ordering and pickup system doesn't work.

Brendan M. 
Clasificación:
4.0

the U-Haul's were parked way too close to each other, which made taking it out of the parking space and parking it back during returning a bit difficult, usually that's not a big deal at all but the parking spots are in a narrow path due to the building being in the way, and with the size of these trucks, the turning radius is bigger then your average vehicle, which your average person drives, who is generally going to be renting these trucks.

Ahsan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
5.0

The cab could of used a cleaning . Other than that it was all good.

Perry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

Very pleasant staff. Paperwork and equipment ready to roll when I arrived. I'd use this facility again in a heartbeat

ron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian R. 
Clasificación:
5.0

Uhaul app unsatisfactory. Multiple attempts to upload mileage/fuel pictures upon vehicle return. Repeatedly asked me to upload pictures after photos were accepted, & would not allow me to proceed. Luckily office was still open. So much for 24/7 returns.

Barry S. 
Clasificación:
5.0

Everything went smooth. Made reservation and car hauler was there and ready

PAUL J F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen K. 
Clasificación:
3.0

The parking lot is very tight and there were lots of obstacles that made it nearly impossible to back the trailer back into the spot where it came from. I didn't see any other spaces where I could have left it so I eventually unhooked it and pushed it back into the space by hand. It was very difficult.

Patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca D. 
Clasificación:
1.0

Psi in left tire was 18, right was 0-5 (gauge could not read). I was told this was checked after every return, obviously not. I filled the tire to correct requirement and it remained there after 48 hours of use. This happens every time I use your equipment, im just tired of hearing the same lies from your employees.

Charles U. 
Clasificación:
5.0

Both the woman at the desk (Jean?) and the gentleman who helped hook up the trailer were extremely helpful. I called because I was going to be returning the trailer at exactly 5p.m. and wanted to make sure someone would still be there and they were very nice and made sure to wait and help me.

Kathleen S. 
Clasificación:
4.0

Well it was my second choice after northwest lawn and power screwed me over with my truck. Lousy rental place.

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl S. 
Clasificación:
5.0

The equipment I originally rented from another location was not available, so I was sent to this location to pickup my rental. Trucks were made available with no notice and adjustments to the rental terms and payment were processed correctly without any follow up. Overall, very satisfied with how my lack of rental truck was resolved in a fast and efficient manner and followed through correctly. Also, wanted to commend Nuts and Volts for going above and beyond to get the new rentals set up for us. The only improvement would have been being notified in advance from Nuts and Volt location that my original rental was not available so we didn't have to scramble to locate new trucks and be late for our movers.

Trisha G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward M. 
Clasificación:
5.0

Very nice place

Fluturim S. 
Clasificación:
5.0

Great group to work with Very cordial and on time

ROBERT Z. 
Clasificación:
3.0

Truck was clean, just didn't ride very good. It seem like the transmission is going bad.

kiawa ray B. 
Clasificación:
5.0

Great service and selection.

WILLIAM S. 
Clasificación:
1.0

another trailer was blocking a trailer that we rented out. Nobody helped my sister and I move it. We picked up a 6x12 trailer by hand and loaded it to my Jeeps hitch. Never again will I recommend this place to anybody. Didn't get no help, and rude customer service. Very bad experience.

Cassie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

George T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZARKO C K. 
Clasificación:
1.0

Explain all your rules ahead of time , to avoid unexpected up charges . I felt ripped off . I paid to rent 6 blankets of which I used only 2 , then was charged $1.00 a piece folding charge . claiming I didn't fold them . ( not true ) . Also a $ 58.00 “ cleaning charge “ which was for ( they claimed ) I blocked the drive when dropping off the truck . Also not true . I've never had a bad experience with truck rentals before , this place gives U-Haul a bad reputation . Find another place to rent a truck unless you don't mind additional charges .

Tami B. 
Clasificación:
5.0

No improvements needed

cassie S. 
Clasificación:
5.0

Nothing...the process was easy and smooth. The staff was excellent. I will recommend this location to anyone I know.

Jennifer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin L. 
Clasificación:
5.0

I have rented many times from this location and always have had a great experience. Great owner and always friendly staff.

Joe L. 
Clasificación:
5.0

All good!

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

Keep doing what you do

Juan A. 
Clasificación:
5.0

Excellent customer service. Very friendly and helpful staff.

Joshua H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quinten N. 
No se han enviado comentarios para esta ubicación.

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