The first truck I tried to get didn't have a key. Someone through U-Haul helped me to gain access to another truck. Took up a bunch of time especially since I had made a reservation at another location only for them to tell me I couldn't get the truck because they had to move stuff around. When I finally started driving the truck, it was super bouncy and drove rough like it needed tires rotated or an alignment. I use the truck regardless. The 2nd night the truck got stuck in mud. I called U-Haul and they quoted me $415 to do it even after having safe move coverage. I found a tow company to do the same job for $130. I have the receipt to prove it. What a rip off. Because I had to go back to work and wasn't able to return it until Thursday I was charged a total of over $500. It likely got stuck in mud due to the lack of tread per the towing company. What a terrible costly experience. I will look for other options next time. Nothing against the small business person doing the U-Haul, just the corp part of it is kind of ridiculous if you don't read the small print. Like who knew if you have safe move coverage that it doesn't pertain to being stuck in the mud.
Vanetra M.
Frankie Hunt
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Easley, SC 29642
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Very easy to work with and accommodating
Becki S.No one site and charged for extra fuel when we put in what they requested back
Shennandoah A.I was originally supposed to pick up the truck at banisters, which was right down the road from my home. I was switch to this new location which caused me to have to drive an extra 15 miles round-trip. No one ever contacted me and told me of the change. It being on a Sunday there was no way I could do something different so I had to go to the new location. I don't think I should've had to paid for those extra miles. Why would you send me to a location in the opposite direction of where I'm going?
TRACIE B.Great easy turn n! Thank you!
Harry S.