The customer service experience that I had was awesome. A bit annoyance is with U-Haul's return policy. I am not sure why U-Haul does not have an incentive for early return. Although, I had booked for 2 days, I returned my equipment in 1.5 days; I was expecting to receive a credit for the days I did not use. Instead, I was told that I will be charged for full 2 days. U-Haul should be more flexible.Pranav S.
Trailer Rental & Towing in Eagan, MN at Autoworx
(Distribuidor de U-Haul del vecindario)
Eagan, MN 55122
Services at this Location:
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- 5/7/2021 - 5/10/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Eagan, MN 55122
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Drop off was close and very convenient for me and the attendant was great.al P.
First would be to not let the website overbook at a location. I specifically picked the Inver Grove Heights location for a reason and because that location was overbooked, I had to go Eagan. It was a waste of my time. Second, the authorization process seemed like it took forever. The truck share wasn't a smooth process to begin with and that just made it longer. However, the location itself was great and drop off went extremely smooth and quick.Darcy J.
Everything went as planned. Truck clean and fully operational.Scott A.
Overall, my experience was great. I appreciated how inexpensive and accessible the U-Haul was. It was perfect for what I needed. However, I had trouble checking out my truck after hours. I thought that, since I had it reserved for a specific time period, I could pick it up any time within that time period as long as I returned it on time. However, when I arrived an hour later than expected, there was no option online or on the app to pick up my truck, and I could not get hold of customer service. I ended up making a new reservation to get a different truck. Then, when I returned it, the app (on my iPhone) would not give me an option to return it, so my friend had to use his Android instead. To U-Haul's credit, I was not charged for the first reservation.Anna D.
I was impressed with every aspect of this rental. It's rare these days that things go so smoothly, but my rental experience honestly couldn't have been better.Frank J.
Do not charge me for 4 gallons of gas for traveling 12 miles. This was a ridiculous charge; and I don't appreciated being gouged.charles B.
Brian is the best!PAUL D.
The employee was available at the open of the business and allowed me to get the 26' truck right away and get to work.Ryan D.
Efficient and helpful.Michael H.
I returned my uhaul before the time it is was due after hours and was late because the uhaul website couldn't find my location even though my location was on. I had to call customer service twice and was late dropping it off. There were no clear instructions with dropping it off except for going on the website on the phone. There should be more CLEAR instructions.Saveuy P.
I know the situation was bad because the agent was out due to personal reasons, but it caused a lot of issues. Our truck was buried in snow and we had to dig it out while waiting a significant amount of time due to the TruckShare people not knowing about the MNDot extension for people to renew their drivers license (because I have no idea where they were, but it wasn't MN). Overall I wouldn't go back to this location again.Joseph C.
My only challenge was I dropped off the truck on Sunday when it was closed and didn't know what to do with the furniture pads I rented. I left in back of truck.Jennifer S.
I will only use this location in the future!Lou K.
The online check in/out system is terrible. There wasn't internet reception so it took over 30 minutes of me walking through the parking lot to get reception to get the truck. No phone number to call and no one at Autoworx was working.Mary C.
Very simple drop off process.JAN C.
Brian was very helpfulPAUL D.
Door was closed but it was wiggling when I was drivingROBERT M.
Super nice and just real. No hassles. No issues.Lou K.
Keep up the good work!Arlyn P.
It was a good experience but it would be nice to have an easy way to find out what truck availability was at a particular location at any given time. Check in was ok using app vs in person, no problems whatsoever,!Thomas J.
It was super easy using the app. It was totally no contact and simple to follow the instructions on the app. The key was in a lock box and when I returned it all I had to do was drop it in a return box. Definitely use the app.Robert R.
The man who helped me was very helpful! I usually have my dad there to help me hitch but he gave me the hand I needed!Kayla J.
I am very disappointed I was charged an extra day for returning the trailer less than an hour outside the window, after I was previously contacted by customer support to change my pickup location and told I would have to pick up the trailer earlier than I originally reserved for.Justin P.
Lights didn't work for pulled over twice!!! Should receive a full refundMike S.