Customer Reviews for Autoworx
(Distribuidor de U-Haul del vecindario)

1,443 comentarios

3640 Kennebec Dr   Eagan, MN 55122

(612) 284-9330

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 1/22/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(612) 284-9330

3640 Kennebec Dr
Eagan, MN 55122

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 1/22/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

The parking spots where a little tight but other than that it was perfect.

Dylan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen L. 
Clasificación:
5.0

Great customer service!

Aaron A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
5.0

Easy peasy. She even warmed the truck up for me.

Tracy M. 
Clasificación:
5.0

the actual rental location is very clean. Seriously I'm not used to a U-Haul location being this cleanly. the guy at the front desk was knowledgeable and helpful. The truck was standard, nothing special. I will note that the seal on the hand truck broke loose and it slid around. I was not charged for it, however, so I'm not complaining. These guys have good service.

Tyler E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alicia J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEANNE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
5.0

Nothing Everything was great

James R F. 
Clasificación:
5.0

El cliente no dejó un comentario.

EARNY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrey K. 
Clasificación:
3.0

Truck parking was all full so I had to park it by the front door. It was after-hours so I hope that I made the right choice.

Alison J. 
Clasificación:
3.0

The uhaul was filthy when I picked it up. And I didn't even notice it was dirty until I slid my mattresses across the dirt when I started moving. I put $20 worth of gas in and still got charged another $20 because it was a little under where it was when I picked the truck up. That was the last of the money I had and I couldn't fill the tank up anymore. I got charged $150 for this rental, and that's the most I've ever paid for a uhaul. Not happy that I had to pay so much this time around, for a disgustingly filthy truck that ruined my mattresses. Someone obviously didn't even check this truck in before I took it. I'm sure the mileage and the gas gauge were off as well. But I ended up paying for all of that in the end.

Reanna E. 
Clasificación:
3.0

The front door was locked when I arrived. I had to stand outside in the cold and call for them to let me in.

SAMUEL E. 
Clasificación:
5.0

Aaron went above and beyond. The truck was warm and brushed off after a snowstorm the night before. He was just amazing. If we need uhaul again it will definitely be from this location. Thanks again Aaron we really appreciate you!!!

SHANNELL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN M. 
Clasificación:
5.0

I hope they fill out the tank all the way out. The rest everything is the best ðŸ'Œ

Berhanu A. 
Clasificación:
5.0

truck was pretty messed up but location was good. Good help, good selection, friendly and attentive

chris N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim S. 
Clasificación:
5.0

Easy to rent, pick up and drop off! Great rates!

PEDRO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEN J. 
Clasificación:
1.0

I spent the whole morning chasing the truck around as it was promised to me at a certain location. After several phone calls to locate the vehicle and four stops later, not to mention an incredibly rude person who answered the phone, I was told they couldn't help me out. I will not rent from UHaul again or recommend it to anyone I know. Worst service I've received in a very long time.

KEVIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE D. 
Clasificación:
1.0

Truck was not in good working condition

JULIE Y. 
Clasificación:
5.0

Great overall service

MARIO L. 
Clasificación:
5.0

The trailer I rented for this weekend had to be re-scheduled several times because the previous renters didn't return on time. Fortunately, U-Haul told us about this in advance of our arrival. But each time, with the help of U-Haul's customer service rep. I had to find another trailer within a reasonable distance from our home in Prescott, WI. But for her professional, pleasant, caring, thorough and calm help, I might have rated my experience with U-Haul a "1". But her help made a "5" rating a no-brainer. Though she remembered my name and situation between calls, I never learned hers. I wish I had because I'd hire her in an instant if I ever have the chance. Watch out, U-Haul! If you don't treat her well, I'll ask her to join my business. So there!

JOHN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

OMAR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sol S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUNDAY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abdihakin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA B. 
Clasificación:
3.0

My experience was very good at this location , although I had thought that sense I had returned the trailer in a day early (like a Day) I would get something off my bill but this did not happen.... thank you Don Haugsby Contract no . 86845422

DONALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY E. 
Clasificación:
5.0

When checking out it didn't give the code to get the keys back in the lock box but we figured it out. That would have been helpful for a quicker checkout.

Melissa F. 
Clasificación:
5.0

Good experience through and through......

Mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
1.0

Customer service was very rude. Talking over customers while they're speaking

LARRY J. 
Clasificación:
3.0

Was told that vehicle gas tank was “full” but discovered after driving 3 miles that it was not….. I took a picture of the fuel tank display. Was told afterwards that I should've looked at the “link” sent to me to verify. Felt like a little “set up”. Was told no adjustment or refund could be made. Buyer beware….

MARYJO K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miranda J. 
Clasificación:
3.0

Too out of the way and isolated in an industrial area. Drop off after hours was not easy. There was no room to park the trailer so I had to put it half way in the driveway as no parking spaces available.

ANTHONY P. 
Clasificación:
4.0

El cliente no dejó un comentario.

JON J. 
Clasificación:
1.0

The worker was rude and inept. Upon asking about the hold for cards or cash he was sarcastic and ended up being wrong. Over all a condescending asshole Upon telling him his truck had drive issues his first response was to tell me I did some thing wrong instead of listen to his customer explain how the truck was. So I stopped and just got out of there. Good luck to this guy and location. I'd never use this one again

ANDREW Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC S. 
Clasificación:
4.0

Had to pick up truck at one location and drive an hour to pick up trailer. wiring harness for trailer was not working upon connection. Staff fixed issue in short order. Not too happy about the inconvenience of getting trailer. Timing interfered with my pre scheduled UHAUL movers contract.

Craig K. 
Clasificación:
5.0

El cliente no dejó un comentario.

FABIAN R. 
Clasificación:
5.0

Aaron was absolutely FIRST RATE! Truly exceptional! Best UHaul location I've ever experienced and I've been a customer many times in many locations.

Christian S. 
Clasificación:
5.0

Very friendly and smooth communication.

MIKELL S. 
Clasificación:
3.0

I was not contacted by a Uhaul Rep as requested. I did not use the moving blankets that I requested.

Melanie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT K. 
Clasificación:
5.0

Gentleman at the counter was exceptional! I had a small window of time to complete the job and he made it very quick for me to get going and when I returned he was cognizant that I was running behind and made the return happen without me waiting. THANK You! I will be a return customer because of your ability to provide an excellent experience!

TANIA O. 
Clasificación:
4.0

Don't make old people who are not tech savvy try to deal with taking pictures of fuel gauge, mileage and damage. Personal service is important.

Jane T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
5.0

Nice customer service and helpful guys to hitch and unhitch my rental trailer. Would definitely go back in the future.

Rahul K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam S. 
Clasificación:
5.0

The person that helped me there is always so nice and friendly. This is a clean store.

Carmel J. 
Clasificación:
5.0

Everything went very smoothly

DHONDUP T. 
Clasificación:
5.0

Cleaner truck with working adjustable seats and mirrors.

Anne L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAMZI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

lawrence E. 
Clasificación:
5.0

The people there were very helpful honest and kind. My first experience and they really supported me- answered all my questions

SHERYL B. 
Clasificación:
5.0

Great customer service.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lizabeth R. 
Clasificación:
3.0

The app was giving me trouble so I wasn't able to do the entire pick up process via the app.

Josie J. 
Clasificación:
3.0

Location was okay, but the app stinks. Would not use the app again. Both check in and check out did not work.

JOHN B. 
Clasificación:
4.0

GPS did not recognize my location so picking up truck was delayed

JEFFREY Y. 
Clasificación:
1.0

It took 6 hours for us to get a truck I had reserved before hand, three phone calls to customer service (that you sat on hold for over 20 minutes each time, before getting a human),1 visit to another location to get a truck, there was no one on site to help when our truck was stuck behind another truck... and no one in the company could get ahold of a manager for the site or employ who could help with the problem. AVOID this LOCATION

Jane B. 
Clasificación:
4.0

I had a good experience from the location, but bad experience overall. I booked a truck at the Saint Paul location and the truck was not available for pickup and was relocated to Eagan. I ended up paying much more for mileage and gas along with an extra 45 minute round trip to get the truck and return the truck

Shane W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike Z. 
Clasificación:
5.0

Great parking and sevice. Equipment is always in good shape and clean. Service is as good as my favorite Uhaul location in Arizona

Jeffrey S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lizabeth R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel W. 
Clasificación:
3.0

Pick up at location that you set up at. Not going to another location because of no trailer.

Sean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pauline N. 
Clasificación:
4.0

ND

marvin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
3.0

Pick up location was fine. The 24/7 pick up took 30-45 minutes to complete. The approval to get key lock box code took too long. The 30-45 minutes past the pick up time did not add that time on the return time. So I lost 30-45 minutes of the rental time. Needed the additional time. The 24/7 pick up should be smoother and more efficient.

Lawrence D. 
Clasificación:
5.0

Although the after hours "self" drop off process is pretty easy, I had a difficult time trying to find the link to start the drop off process.

Michael S. 
Clasificación:
5.0

Dude at the counter was very helpful, and pleasant

William L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey K. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY B. 
Clasificación:
5.0

Nothing ! The person we had helping us was courtious, professional, friendly, and fast ! Everything was clean and ready to go. I would reccomend this pick up location to a tone I knew or met. Great experience.

kate N. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD T. 
Clasificación:
5.0

The only complaint I have is when my pick up / drop off location was changed it added an additional 18 - 20 miles to my driving for the day. So at 1.29 /mile and a couple extra gallons of gas when re-filling the tank, my rental was roughly $30 higher than if my original location (or one closer than the final) was used. I did receive a voicemail the afternoon before the rental but did not notice it until I was already at the initial location.

GENE O. 
Clasificación:
3.0

Really long wait to get our truck

CARL Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

trina D. 
No se han enviado comentarios para esta ubicación.

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