I would not recommend North Central Auto for your next truck rental. Had mechanical issue with the overhead door after we had already loaded up the furniture on this truck and the manager from this rental place would not drive a replacement truck over, which was just 7 miles down the road so that we could swap out a truck so we had to drive this truck with a broken door and a cracked windshield on the driver side, which was that way the truck was, when we picked it up. Not willing to help us out in any way, other then telling us to call road side assistance because they do not fix trucks.
Rick B.
North Central Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dubuque, IA 52001
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Customer Reviews
- 3.5 Average Customer Rating
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I had a pretty good experience once I took the truck back to the new location. Not sure if I would have come back to the old dive location.
Sebastian R.Do verification so when you get there to pickup a truck, it shouldn't take numerous calls and an HOUR AND A HALF to finally get truck. Extremely pissed off over that.
ted R.We filled the gas to within the circled contacts approximately 2 miles from drop off. They still manage to add 2 more gallons at approximately $4.80 per gallon!
HELEN C.I dropped the truck off on time, replaced the gas I used, took photos of the truck and put the keys in the drop box. Followed all the steps in the contract BUT where I dropped the truck off at, Central Auto, they said it was late and not filled with gas which is NOT true and I have a receipt. They charged me an additional $103 and when I called customer service for assistance at Uhaul, the woman was very rude and didn't want to listen. I'll never use uhaul again because their follow up is crap
Jackie G.