It was the best service I have ever had from a uhaul and storage. Cassandra and Sloan went all out of their way to help us actually unload the truck and stay an hour or two after her shift. Total blessing!Shawn G.
Trailer Rental & Towing in Diamond Springs, CA at Access Storage
(Distribuidor de U-Haul del vecindario)
Diamond Springs, CA 95619
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mié.: 8 a. m. - 3 p. m.
- Jue. - sáb.: 8 a. m. - 4 p. m.
- Dom.: 9 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Diamond Springs, CA 95619
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
The only thing was the truck kept wanting to steer to the right, like an alignment problem. Otherwise it ran and functions perfectly. I was satisfied.Frank Y.
Awesome customer service.RUSSELLLYNN C.
Nothing. That girl was awesome! She deserves an award for how awesome she really was!GINA B.
Customer service was excellent!!ROBIN M.
Didn't like the after hours drop off of having to take a picture of the dash, and if you don't do that there's a $20 charge. I'd already put the key in the lockbox.DAVID C.
Good serviceJOHN J.
no issues. wish they had longer business hoursGLENN W.
Cassandra was great!TRACEY H.
everything went smoothlyTIMOTHY R.
It would help if Equipment is at location they tell you it's at instead of researching location on my own. This happened twice on two different occasions . Your facilities were a great helpdennis L.
Great service, stayed open so I could rent a uhaul.DANIEL WAYNE W.
I had a reservation to pickup a truck at 11am. Due to traffic I arrived at 11:10 and was met with a gruff â€œyour lateâ€ from the agent behind the desk. He stated that I was lucky because they close at 11. The web site says their hours are from 8-4pm.. This location is severely handicapped when it comes to customer service. No one was in the office at 2:10 when I returned the truck. I still have not seen a refund either for the miles not driven in the estimate but was charged for. This office does not give a care about their customers and I would not do business with them or recommend them.ZANE B.
The folks were really great!Craig I.
The representative was very nice and helpful. The trailer was a bit worn, not all of the lights worked and when I got it home and started loading it, the passengers side rear tire was almost. flat. I put air in it and it contained only 10 lbs with a recommended pressure of 65 lbs. I filled it and checked the other 3 tires. One was at 65 lbs, one at 45lbs, and one at 40 lbs. There was apparently no one checking the trailer tires or lights. I would expect something better from Uhaul. I would point out that the trailer handled well (with proper tire pressure) and outside of the expected weight sensation, the trailer design is excellent and stable, exceeding my expectation of handling, even with a full load and traveling on winding mountain roads as well as the Interstate. ThanksDOUGLAS N.
When i renter our 20' truck we were informed that it wasn't it the specified location, that we would have to drive 2hrs one way to get it. We I arrived for the truck, the location owner was an hour late, i had movers at my house at $90/hr waiting for the truck. You, meaning corp, did not do a thing for me, yet you saw fit to call me 11 times hassling me over not having â€œthe customer who was waitingâ€ trucks back. Also, the owner of the diamond springs facility charged me $180 because i â€œwasn't niceâ€ to her, i am going to post my u abridged experience with u-haul and you're franchises on all social media and dispute the change with my CC company. Also, I will NEVER, do business with you againCHRISTINA W.
Some guy that seemed to work there was out front while I was approaching the front of the building. He starred at me for about a minute straight (like he was some kind of though guy) and asked me what I wanted is a very rude tone and no smile. He should be fired for the worst customer service I have experienced. Unless someone reaches out to be to figure out who the employee was than I will not be using uhaul in the future.COLIN V.
No masks were worn by employee or customers during COVID-19. Bathroom was "not open to the public" including me as a customer. Very disappointing. I usually don't do business with companies that are open but cannot bother to have their bathroom open. Was told to go to the gas station across the road.TIMOTHY M.
Did not explain and not cooperated.ALIAKBAR S.
I am a repeat customer because of the excellent service I have received!!!James O.
I think the staff was amazing, and really appreciated all there help so a big thank you to them!!!ERIC G.
Always great service!GREGORY H.
Great deal. It was easy to get the truck I need when I needed it. U Haul is a great way to get and the truck worked well to move all of my parents stuff.robert A.
Employee was extremely helpful and although the location had already closed for the day, she helped us out anyway. She really saved our day! It was so appreciated.HILLARY M.
Good service easy to use thanksJOHN P.