They lied about cost and over charged my account and said that they wouldn't reimburse me the difference after i called and told them about this issue.RADAMES S.
Trailer Rental & Towing in Deltona, FL at Expert Car Care 3
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Deltona, FL 32725
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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Pick up location. Personnel were not wearing masks, I ordered 12 blankets and only received 2. I ordered a dolly and received a hand cart. Vehicle was not full. No masks at drop off location. Very poor service. I don't need to wait in an environment that increases my risk for getting the virus.FRANK P.
Truck was very dirty and had items in it from the previous rental. The cab smelled awful like rotten food and cigarettes. My appliance dolly wasn't in the truck and I was told that they didn't have anymore. It was the worst UHaul experience. The truck was in poor condition.Joshua M.
I had reserved the truck, a car towing dolly, an appliance dolly, and 12 blankets with over a weeks notice. They had no appliance dolly & only 6 blankets when I got there. The movers I contracted through U-Haul to load my truck (Enterprise Movers) were 3 hours late, did a horrible job loading (we, as customers, had to rearrange half the truck to get everything to fit), and they damaged/destroyed several items. They blamed it on U-Haul's scheduling system.Anthony S.
Yes I would recommend this location provided the leak be fixed on the truck I had rented as well as the air conditioning system be repaired. The people at Custom Car Care 3 were nice enough but not overly friendly and offered no solutions to me regarding the leak.SARAH W.
The location is a bit dumpy, and a little scary.torsten W.
Not be so overpricedPaul I.
I absolutely recommend this place. Excellent service.Nylmary R.
Make sure your pricing clearly matches what your App/Online prices are vs in person and clearly differentiate the types "trips" I made my reservation online and was quoted $53 +taxes and the like, I came out paying a little over $100 when everything I had was budgeted properly when I was told that I would be paying less. Even had to get a bigger truck because the truck I had originally reserved was for "LOCAL" trips only. That made no sense when I was indeed going from one location to the other. This was never explained on the website nor the app. using the self pickup option on the application is horrendous as well. I was asked for my passport, employee phone number and the attendant "Danielle" was horrible as well. Didn't answer any of my questions and rudely kicked me out of the chat session because there was nothing more she can do... like I was inconveniencing her. Over all.. DON'T USE THE ONLINE SERVICES. Go to the rental locations in person instead. The staff at expert car care 3 were very kind and wonderful. They explained what had happened and even though I was visibly upset, they assisted me and fiance through the whole process without any hiccups.MCCLURE I.
800# screwed my arranThegements I had to take a truck that was way too big because after I reserved it when it was time to pick it up they said it it's not in system stressful move because of U-Haul truck ate a lot of gas it was to big.this place we as great it was the 800# that I made the reservations with that was horribleDARIUS S.
The trailer ramp is too short to load most Harley Davidson motorcycles. I wound up dumping my bike when backing down the ramp because my frame was gonna drag.DAVIDLEE O.
Make sure ac works when it 95 + outsidePaul E.
The employee there no problem great service but the truck when it was handed to me the ac was working fine as soon as I got the location which was only was 2.5 miles the ac just stop working as I parked and was blowing extremely hot air . Not a good experience! The back wasn't swept before I received it! Just want to give my experiencewaleska O.
The gentleman I dealt with made me feel welcome and was friendly and very helpful.TERESA K.
It was such a long process to get online approval and finally get the truck. I returned it the same day just a couple of hours and got a email saying it was $62 then last night I checked my bank and it said pending $162+so I'm confused in why is so much? Need clarification on this. Truck was the small oneMagaly S.
Since the drop off location listed on my paperwork didn't exist, I went to the closest Uhaul. The lovely lady that worked there told me that if she checked me in there, she would have to charge me so she gave me directions to where I was assigned (but not told previously) to drop off. She also gave me instructions for how to do the process without having to deal with anyone(I'm incredibly grateful to her for that). Luckily the place was close and I was able to drop off the truck. But then I was told I was going to be charged an extra $56 for an extra day of rental even though I returned the truck on Wednesday like my paperwork said. The truck got me where I needed to go but the communication and lack of correct information (except for the lady that works in DeBary) makes me not want to use Uhaul again.Sharin A.
The inside of the truck was clean but it's love big season, so the outside front was full of love bugs. K was charged a $25 cleaning fee when I didn't get a clean truck. The fee is bogus.Migdalia A.
The door jammed while the truck was loaded with one load left that could not be done.Mark S.
The man was very rude Truck was not ready @ 9am Worker said Uhaul was not his first priority his shop was his priority he did not care that I had somewhere to be at 10am very rude and un-professional And I will never ever ever pick up from this location againRebecca J.
Even if a previous customer didn't fill the tank charge them and give the next customer a full tank. It would have made it easierAndrew W.
A+ positive experience.Christopher O.
Everything was great!Johnnie J.
Please call me for a detailed explanationRoberto G.
This was the worst vehicle I have ever rented! The steering wheel had to be turned so far to the left just to drive straight and I dont think the shocks ha e ever been replaced!Ellen F.
The gentleman who checked in my rental was great. Polite, thorough, and helpful.Frank B.