Everything was great. They didnt have the furniture dolly we rented only the hand truck but worked out just fine not having the furniture dolly.
Somer K
Davenport Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Davenport, FL 33897
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkThe van we rented had animal urine with visible drops and strong smell all over the passenger side. The back of the van’s floor had the same with a very strong odor. We were on a tight timeline and didn’t have time to report the condition. We used cardboard to line the floor of the van. We also rented two dozen blankets that had 6/bag. One bag had wet and mold blankets we couldn’t use. One bag had dirty blankets. As 40 year loyal and often UHaul customers, I have never been so disappointed. Due to the condition of this van we were unable to complete the three trips planned and only put 35 miles of our planned 104 miles. We also cleaned the front passenger area ourselves and yet after doing so it still reek of what must have been cat urine. I think the last renter hauled animals in the back of the van because that is the only way the awful condition could have occurred with the smell left behind. My goods hauled, patio furniture now has to be thoroughly washed down because it retained that smell unfortunately. Again, the worst experience I have ever have.
Stephen LSavemove charge should have been 15 and they charged me 30
Cecelia QI’ve used U-Haul for years and will continue
FRANCES MGreat customer service easy process stress reduction really had a great experience with the customer service department via phone and the pick up drip offf location excellent
TEKIA M