The gentleman couldn't find my reservation at first. Then I had to go back over and answer the questions i had previously answered when reserving the truck and trailer while he had trouble typing it all in. We couldn't understand him and he couldn't understand us.Gina C.
Teji C Store Management LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Dallas, GA 30157
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- 3.0 Average Customer Rating
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They were nice and efficient and the truck was really cleanMelodie J.
This location did not have the dolly's which I I ordered: furniture dollies, appliances dollies, or any extra regular dollys. I ended up having to buy my own down the road. The owner of the store tried to help the best they could and this isn't a fault on them, but on Uhaul for allowing me to pay for things unavailable at this location.Mary T.
They over charged for the mileage and would not answer the phone or give me a receipt in person.Corri K.
This location is a gas station/store that is more interested in helping its walk in customers rather than a u-haul customer. It took me over an hour to pick up a trailer and I was forced to buy a $100 hitch because Your trailers do not fit 2 inch balls! According to the web site they fit 2 inch and 1 7/8 so either I was purposely ripped off or the guy does not know how to hook up a trailer. I I did not request to pick up at this location and was sent here by U-haul so beware of picking at stores that are not U-haul service centers.Kenneth G.