My trailer was there but the person in charge was gone. I was scheduled to pick up my utility trailer at 12 Noon The guy at the desk didn't know how to check it out. I did my check out and paid online with my bank card'. He said the man in charge won't be back until 2:30 PM and I should just wait. I didn't have time to wait 2 hours. why6 did he put this guy in charge, and he doesn't even know how to check out a trailer previously paid online? Instead, he called another U-Haul place in town and told me to go there. In the end it worked out OK. But it was a big inconvenience. I really like the fellow that runs this U-Haul place and don't want to see him in any trouble, but he should have trained people to take his place when he can't be there.
Erich K.
Crossville Frame And Body Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crossville, TN 38555
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Customer Reviews
- 4.0 Average Customer Rating
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The lady working there was exceptionally helpful and friendly
Sam K.They were closed
John O.great service
John L.The drop off location in Crossville Tenn while relatively close to our destination was not open when we arrived; nor were any other locations in Crossville. A worker at the facility directed us further up the gravel drive to a separate lot to detach the trailer.
Richard J.