My reservation was to drop off at the 4425 Dixie Hwy, Elsmere, KY 41018 location however they refused to take the trailer despite having a reservation. They made me find a different location to return to. It was incredibly frustrating. They made it sound like I should've not made the reservation online. Thankfully the Cresent Springs location took the trailer despite not having a reservation for it.
Tim L.
Buttermilk Pike Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crescent Springs, KY 41017
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This is my second rental in less than two months and I have been very pleased with both experiences. I can't imagine renting from anywhere else!
Mark S.This location is excellent. The customer service is fantastic. Uhaul should require all of their locations to be as good as Buttermilk Pike Self Storage.
James C.Nothing that I can think of.
Marvin S.Woman at the desk was very rude.
Amy J.