Truck leaked and ruined items I was moving
Amanda F.
Bumper To Bumper
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Conway, SC 29526
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The return was a body shop/auto body shop. Maybe have better signage for pickups/drop offs.
Tom W.Pay attention to the customers reservation and refund people back all of the money they was over charged. Worst experience to be my first time renting from U-Haul
Ashley M.great service as always
bill G.This is my third experience with this location in a year. The guy behind the counter doesn't like to get off his stool. He sent me searching down his coworker in the terrible parking lot full of uhaul rentals and vehicles waiting for repair. This is just to tell me Where my trailer rental was. I spent ten minutes finally came back in and said I couldn't find him. So he went looking for a minute came back and said well there is only me and him so you will have to wait. Eventually after my boyfriend and I started hooking up the trailer, the coworker shows up and helped get it hooked up. When I returned the trailer, I couldn't find a place to back up the trailer with my limited experience. The lot of so crowded and right next to the busy 501 ramp. So I pulled next to the stinky garbage dump. No shade. I couldn't get the Jack to go down to get it disconnected. So I went in and asked if there was any trick to it. He laughed and said you didn't turn it long enough. I said I've bee turning it both ways and did not see any movement . My face is already beet red. So I go out and start cranking it 100 times one way. It finally pops off. By then I was physically tired, overheated by the 100 degrees outside, my hands are filthy and I'm mad. I wait until a day later to write this. But I'm going to a uhaul down 501 instead next time. It's got to be better than this dirty disgusting location. (Bags of rotting food in the lot. Huge pot holes. Broken glass everywhere, uhaul rentals so crowded I couldn't walk between the trucks)
Amy H.