This location was a in a super sketchy run down hotel that should've been condemned years ago. I had to bang on the locked lobby door to wake someone up to process my rental. Once rented, they told me where it was, on the other side of the no tell-mo-tel. I had to go find it, and hook it up myself. I had to do a video walk around because they didn't bother to one. When I brought it back, the "operators" of the business were laying on the couches in the lobby, and waved me off when I came in to check it back in. Very poor customer service, and it surprises me that U-Haul would allow this to be the face of their brand. I will be renting from another company from here on out. I may need a tetanus shot after stepping foot on this property.
SPENCER O
Columbia Inn
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Columbia, TN 38401
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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It was in an old motel and they were limited to just vehicles and no accessories. Car was coated in bird feces and I had to wash the windshield.
JOHN SEverything went well with the rental
CHARLES CPlease review my charges and miles driven. The drop off location was an extended distance and after running into multiple issues, it resulted in the unit being returned "late". I would appreciate any consideration to reimburse the extra entire day charged for the move. Thanks.
Chad HThe cargo van was not clean. The back had leaves and dirt and the front passenger cab was dirty and mud on the floor. The office smelled bad. Not a good experience.
sheTeka C