Rental is awkward and not best industry practices. Equipment was dirty and dented.Richard M.
Trailer Rental & Towing in Colorado Springs, CO at U-Haul Moving & Storage at Rockrimmon
Colorado Springs, CO 80919
(Near Woodmen rd and I-25)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Colorado Springs, CO 80919
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The site manager was very helpful and knowledgeable. He is a very good ambassador for Uhaul and should be recognized as such.Darrell S.
Jason Carr was very patient and very helpful on Friday evening at 8 pm. Thank youPeter D.
Your on line system sucks. Having to input an alternate person to call is insane. Very inconvenient and time consuming. I will not come backRichard V.
Only complaint when I went I the customer and person behind the desk did not have make on. There was a sign on the door clearing stating masks must be worn to enter.Katie C.
Staff was great and very friendly as well as customer focused.ROBIN H.
Drey and entire team went above and beyond to help me! My house closing was unexpectedly delayed for a day and a half and as a result I had to rush to figure out logistics as I had only rented the truck for 24 hours. I am a service disabled veteran and had already hired help for loading, but I didn't want to have to unload the truck to return it, only to get a new truck and reload it a day later. Drey listened to my situation and found a way to extend the truck for me, despite their office being so busy! When I turned the truck in after the move, Drey was the one who checked out the truck and told me that he hoped my move went okay. I thanked him profusely and tried to offer a cash tip. He refused and said he was happy to help me, and that he hopes I enjoy my new home. Drey deserves a big thank you and hopefully a nice bonus from Uhaul - he truly takes care of people!Michael E.
Me and my family would like to thank you for all that you did for us. We were thrown We were thrown a curveball At the last minute with movers so we had to do it ourselves And your team made the process seamless and were greatly appreciative thank you so much your team made the process seamless and were greatly appreciative thank you so much.Robert F.
Met expectations..ThanksMICHAEL L.
At the last second the truck we booked was switched. When we returned the truck they notified us we were 1/8 tank low. I looked at the gas Guage before we left the lot. We drove only 77 miles and refilled the tank to the level we received the truck. We got into a heated argument as they were going to charge us $30 plus $4.99 per gallon. We finally got this resolved in our favor but I recommend taking a picture of the milage and gas Guage at the beginning of the rental and upon returning the truck. I think something happened when they switched trucks on us at the last moment.ROBERT H.
very accommodating with instructions on an after hours return.David B.
I would recommend doing all your uhaul and storage business here and only here.ANGELA H.
Excellent service friendly staff Even the guy hooking up the trailer was awesomeDONALD F.
The cab smelled strongly of tobacco and marijuana smoke, as a non-smoker it was difficult to stomach. The process of reserving the truck online was cumbersome and complicated to such an extent that I won't be doing it again. Having rented trucks as recently as a year ago without having this degree of harassment, it's my recommendation to everyone reading this that they consider other options.David H.
Great Job! It was a very satisfying transaction.KEITH K.
Chris was a great help...I ran into some issues and was late for my return and he acted professional about it...this is a very nice place to pick up equipment...the only thing that was confusing was there was no real directions to the actual office I ended up walking almost around the whole building before finding itMylan F.
AWESOME PLACE TO WORK WITH!!!Christopher K.
Transmission bad, tab on dolly broken when we received truck, check out manager very curt and almost rudeBONNIE O.
After providing my drivers' license number, then the rep took pictures of my License. After all that, then she needed to take a picture of me without my mask. If that wasn't bad enough, she needed an alternate phone number, no problem there, but then at 7:20 am, she had to call my wife and take her up. Trust me, if something were to happen to me, UHaul wouldn't be on anyone's call list. The tech could not provide any rationale on those ridiculous requirements. Her only response was that â€œIt was a new requirement.â€ The local staff was friendly and helpful, but I've already devided that UHaul will never get another penny from me.Kenneth M.
Girl who checked in my auto transporter on Sunday was fabulous. Guy who checked in my truck on Monday morning was a grouch.Lori C.
Couldn't do on line pock up. App not working on my phone. Keys and truck were not there. Could not.pick up truck in Moniment. Had to go 40 mins out of my was to get truck. Cost extra in milage. Guys at counter were basically calling me an idiot because I could kot get the app to work. Check in guy when finished with rental was great. Gas dropped down from full to 3/4 tank within 10 miles of driving.CINDY W.
Make sure you are sending customer to the right location. I wasn't in their system, showing I had no reservation but I did. Then I finally got a call from somewhere else across town saying my truck was ready over there.Jeffrey B.
The problem with U-Haul are the reservation people. This was a miserable messed up process. They don't call you back when they say they're going to. You have a reservation, but they're chasing trucks around not knowing where they are or where they are going to be. They say you have a truck and then they say you don't and then they say you might. It's so unprofessional and ridiculous. Instead of me telling Uhaul when I'm going to move, Uhaul is telling me when I'm going to move!!!!!!!!! I had to reschedule my movers. We moved in the middle of the night.Laurie R.
Phenomenal service! Jason and his team were great, as always. The storage facility is very clean and well secured.ALEXANDRIA T.
The changes in dollies had not been communicated.Wes B.