Employees were kind, friendly, and respectful as well! She is a good down to earth woman!
Myron R
Advantage Maytag
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Collinsville, IL 62234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The one comment that I have is that U-Haul never made it clear to me that the pick-up time, 10:00 a.m., was also the end of the day for me - I understood that if I got the trailer back to U-Haul on Monday, as contracted, before quitting, that this was the agreement for the day. I was surprised that there was an additional charge for another day because the trailer was not dropped off before 10:00 a.m. Again, I WAS NOT TOLD THIS AND SO THIS WAS A COMPLETE SURPRISE. The equipment and the personnel did a good job, JUST NOT MAKING ME AWARE OF THIS POINT.
Richard HBeautiful family business. Exceptional customer service. Thank you!! 💖
Ashley MBesides the truck being a gas guzzler, my main frustration was the pickup process. The app is horrible, the explanation on how to reserve and for an easy pickup is unclear. Wont be doing it online again
Cipriano PVery helpful and friendly. Would highly recommend to anyone needing a truck or trailer.
Charles B