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Michael S.
Customer Reviews for Advantage Maytag
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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Jim B.a great mom and pops location, very friendly and service was quick!
Travis E.Everyone was polite . And went above and beyond in my time of need while I went through a minor set back !
rosa D.Customer service at the uhaul store was great to work with.
Chris H.I had to come here because my original drop-off location was full. I am thankful that Advantage Maytag was so helpful and friendly. I enjoyed my experience with them. The orginal drop-off location was not surprised by the quantity of vehicles that they had (It was full for days before we tried to return the truck) - they just did not care enough to communicate that they had no room.
Kevin R.Vehicle full of salt and dirt. Windshield wipers broken
John P.Nothing
billy B.Very nice and professional. The vehicle was reliable and recommendable!
Tamika D.The parking lot was a cluster.
Madison C.The location was good. The customer service was great!
Mary S.Great service at this location
Andrew H.You guys were on point!
james J.Everything went perfect from checkout, to hooking up the trailer to the return. Great Service.
Elaine R.Measurements on trailers maybe better. I paid 40 bucks to pull a 6x12 trailer 20 miles to realize at ramp the measurements are not 6 foot. There are 10 inch wings on each side inward at ramp. Rear opening not 6 foot. Like the old saying. Measure twice cut once.
LARRY K.Very good customer service, really friendly and knowledgeable staff. Highly recommend
WILLIAM H.I didn't really like how I was told I was being charged $26 but they took $61 without informing me. Otherwise I would have waited because that $33 was my gas money. I'm guessing $33 is the deposit which I find a little pricey as it was more than the rental it's self.
Jerri A.Very helpful and courteous service
KEVIN S.The lady that runs this place is awesome! I could have sat and chit chatted with her all day, but I had moving to do :)
Trisha M.everything was fine until I got a sliver of metal in a finger. it looked like from drilling holes for the dolly retaining clamp. looked aluminum. I swept them to the side's so maybe they could be vacuumed up.
DAVID M.Don't have a clue, truck ran very well and the a/c was fantastic in this heat. Thanks!
DAVID M.Only issue was it is a 6' bed, but can load only 4.5' due to metal support on each side of ramp. We couldn't use it to load a side by side, which is why we had rented it. UHaul should make a note on its description of this type of trailer
DAVID L.They took notes of the uhaul and what the issue was.
TYLER R.I turned my rental in on time and clean other than a cup in the cab of the truck. I dropped the truck off and put the keys in the drop box because no body was there. I was then charged and late return fee because they checked my truck in a day late because they weren't there when I returned it and I was charged a cleaning fee and was told it was very dirty but yet the pictures they had taken weren't from the truck I dropped off. They didn't take any pictures of my truck being dirty w the numbers on my truck or the license plate to prove it was truck. The area manager has pictures on his phone from other trucks and charges people when he can so he can make extra money. Very unprofessional and told me he made the final call and that I couldn't do anything about it and to have a good day. His name was mike
BENJERMIN D.GPS is something that needs work
Darell A.the 12 x 6 enclosed trailer was old, but in good working condition and worked as expected. i was pleased that everything went as planned. no surprises is a good thing. i rated this location above average because of the location, which was 13 minutes from my home and the employees supporting this location.
john B.The gentleman who waited on me didn't know how to produce documentation showing the trailer had been returned. He had to call two people before getting thdd Ed help he needed. I appreciate that he did what was needed to satisfy the customer, me.
KATHERINE B.Very nice and helpful person that helped me. I would highly recommend them again
MATTHEW K.The lady at the desk was very polite and very helpful!
MATTHEW K.why mileage cost has to be so much
Rosie T.allocated trailer had defective lighting wiring and no other like trailers available. This was unusual - have rented several different u-haul trailers recently and this is the first issue encountered.
Randy C.Everything went so smooth, the rental staff was very polite friendly and professional I really can't find any fault so sorry I have no idea how you could improve.
Mark C.The customer service is excellent. I would not go anywhere else.
Adriana M.Customer service was very good. She worked quickly and we had no problems.
DWAYNE J.Ok
Sergio S.Good customer service
JOSE G.A better Uhaul pick up process in general. Poor girl was clearly overwhelmed trying to help everyone. To her credit, she did her best. Just needed some help.
Kyle H.Very friendly service, everyone in the store greeted me with a smile check in was quick and easy. They helped with hooking up the trailer and going over details, and checkout was even quicker. Thank you!!
Richard B.Nothing very professional and respectful.
Eric S.