There was a homeless person staying inside back of truck. We had to throw their things out. There was chips and stuff inside truck so obviously last person didn't clean it up. We picked it up with a quarter of a tank of gas. We left it with a half tank. Drop off location was good. Oasis needs to monitor trucks as it's an area with a lot of homeless people. It's not a good place.
Angela Gatlin
Island Oasis 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleveland, TN 37311
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Customer Reviews
- 3.5 Average Customer Rating
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first they told me they didnt' have my truck, then they did, then it was all muddy inside the cab and inside the cargo area. the building inside and out was occupied with homeless people, i didn't feel threatened but not 100% safe either. I will never use that location again
william griffithUpon arriving to the location the gentleman was rude. He did not have the dolly we had reserved. I had to call an 800 number to find someone to get it, due to him going oh well. "You take or not I don't care" Along with paying extra per mile to go get said dolly. Very rude man. Upon drop of the lady was completely kind and easy to work with. It was a mess and I should have used a different location. And I'll be sure to let everyone else know this as well. Very disappointed in uhaul for allowing one of their locations to lie about inventory and allow your employees to be so rude. Very upsetting. I would reconsidered using this location for your company since everyone I have spoke to says the same thing. Please do better in keeping up with your locations and train them better.
Kenneth BucknerThe Inside was dirty and there were multiple furniture pads open all over the inside of the truck
Peggy HigginsI love this place.... they are very friendly and helpful.
Brandi Campbell