I made reservations for a 15-footer or 20-footer in late January for a February 26th move, was guaranteed the reservation the day before I needed it, and also had a guaranteed quote. But when I arrived for the truck, I was told the individual who rented the truck the day before had not returned the same truck that I was guaranteed, ending up with a 10-footer instead, therefore having to make three (3) trips to move into my new apartment. This experience has left me with bad views and vibes for U-Haul. Never again will I use their services. It's our own people who say one thing and do another. You Lost a loyal customer, but people are starting to pay attention to the Guarantees, promises, and lies that you extend.
ADRIANE B
Haynes Firestone
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Cleveland, OH 44105
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
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Easy process. The staff is friendly.
Kevin BService was amazing!
william wEverything went super smooth. Wonderful staff, friendly and knowledgeable professionals.
Rick CI wouldn’t recommend ANY location to ANYONE! You idiots don’t listen! I told you 522 times I’m NOT GOING TO AUSTIN TOWN but guess where I had to go to return the truck? AUSTIN TOWN. I get more respect from a flea!
Angela P