I requested 66th and 90th location, they said it needed to be at like 135th and 66th location. The day of about an hour and 15 mins before I was supposed to get it they changed it to 49th st and 108th, which is closer...but when I got there the guy told me they close at 12 and if I dropped it off at another location I would get charged. And they lock the gate so I had to move my car to a gas station and walk back to get the uhaul so my car didn't get locked in. Also hope my car woildnt get towed sitting there... just horrible.
AMY L.
New Hope Auto & Truck Services
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Clearwater, FL 33762
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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When I returned the truck, I had to track the worker down to let him know I returned. I put gas back in the truck before returning it. He said it was a hair off, so would be charging an additional $12 to have to go refill it. We all know the next customer is going to see where it is and will also try to estimate about where it was - maybe a hair more, maybe a hair less. I thought it was bad service to be charged the $12 even though I paid for gas. He didn't even offer to drop the amount I spent on gas. If homework wants to have return customers here, he's going to have to show a little more understanding and help the customer out.
James R.The location and staff were good and friendly and got things setup quickly. I tried to check-in online but the page just got hung when I was submitting license pics, so I had to go in to check-in. Then the associate also had issues with the system freezing up..
Bob P.Stop using this email for uhaul reservations
marlon P.Here is the Rub. UHaul changed my pickup location to their benefit. I had to drive from Tampa to Clearwater (15-20 miles) over a viaduct that was under renovation in an area I was not familiar with. Within a couple miles of my personal destination there is a UHaul place. I stopped there and asked if I could drop off the truck and trailer there. I was told I couldn't change this more convenient and closer drop off location without having to pay a penalty. UHaul can change my pick up location as they see fit and at their convenience, but the paying customer can't drop off the rental truck at a more convenient location. Something is not right here. Other than that the truck and everything I rented with it worked perfectly.
Douglas C.