Customer Reviews for New Hope Auto & Truck Services
(U-Haul Neighborhood Dealer)

27 comentarios

10801 49th St N   Clearwater, FL 33762

(727) 559-0407

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(727) 559-0407

10801 49th St N
Clearwater, FL 33762

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Ardeja Q. 
Clasificación:
2.0

When I returned the truck, I had to track the worker down to let him know I returned. I put gas back in the truck before returning it. He said it was a hair off, so would be charging an additional $12 to have to go refill it. We all know the next customer is going to see where it is and will also try to estimate about where it was - maybe a hair more, maybe a hair less. I thought it was bad service to be charged the $12 even though I paid for gas. He didn't even offer to drop the amount I spent on gas. If homework wants to have return customers here, he's going to have to show a little more understanding and help the customer out.

James R. 
Clasificación:
4.0

The location and staff were good and friendly and got things setup quickly. I tried to check-in online but the page just got hung when I was submitting license pics, so I had to go in to check-in. Then the associate also had issues with the system freezing up..

Bob P. 
Clasificación:
1.0

Stop using this email for uhaul reservations

marlon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dale B. 
Clasificación:
5.0

Here is the Rub. UHaul changed my pickup location to their benefit. I had to drive from Tampa to Clearwater (15-20 miles) over a viaduct that was under renovation in an area I was not familiar with. Within a couple miles of my personal destination there is a UHaul place. I stopped there and asked if I could drop off the truck and trailer there. I was told I couldn't change this more convenient and closer drop off location without having to pay a penalty. UHaul can change my pick up location as they see fit and at their convenience, but the paying customer can't drop off the rental truck at a more convenient location. Something is not right here. Other than that the truck and everything I rented with it worked perfectly.

Douglas C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Hugh G. 
Clasificación:
3.0

The only thing was the tank of gas on the U-Haul was at just above half and I have a picture to show that and I let the guy know at the pickup location and he said great to make sure you show the picture at the drop off location well I had to drop off the vehicle last night because we're taking off early today if you guys can contact me I can send you a picture and also basically I would just like the refund for half of the gas that I put in on Philip I put $80 in so $40 back. And the reason for that is when I filled the tank it did not register that it was going up and when I stopped I thought that was halfway but then when I turned the engine on it was full.

Erica H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASMINE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joann E. 
Clasificación:
1.0

The primary drop off point could not take the trailer so they sent us to another location. At tge second location i had trouble locating an attendant. Then I received a charge for delivering it late.

MELVIN V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shantelle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

avery O. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEonard O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER J. 
Clasificación:
2.0

The truck was really disgusting inside and a cigarrette bad smell

Raymond T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kush P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark F. 
Clasificación:
5.0

I rented a pickup truck to tow my boat to storage. Everything worked perfectly. It was so easy I might consider selling my tow vehicle and just rent from u-haul when I need to service the boat.

Enrique P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth W. 
Clasificación:
2.0

Do not recommend. Highly unsatisfied experience and will not be going through Uhaul again. My estimated cost before taking the rental truck was around $150 and after I returned my bill came out to over $260. I was over charged, billed for high insurance coverage that I did not choose when making my reservation, did not receive my requested number of moving covers/pads, and more issues. I requested 2 dozen but only got 6 pads but was still charged as if I was given an entire dozen. I will be disputing the over charge and will not be getting services from uhaul moving forward.

Justin M. 
No se han enviado comentarios para esta ubicación.

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