I made an online reservation for a 10:30 pick up several days before. I received confirmation of the pickup from U-Haul and thought I was all set. When I arrived at the scheduled time there was no 10' truck there. The clerk said my pickup wasn't showing on his schedule. When I gave him the confirmation number it showed. There was a 15' there which he ultimately figured out how to give me at the same price. However, they didn't have the dolly I had pre ordered or a full set of moving blankets which were also pre ordered. When I got the truck home the cargo area was full of shattered glass, which we had to clean before using. I don't recommend this location for vehicle rental, their main business seems to be storage and the U-Haul just a side gig.Donald H.
Value Store It Countryside LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Clearwater, FL 33761
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Communication between sites and self were poor at best. Personally, I was treated as a child by the rental person who also appeared to be offended by my mere presence. You do need improvement.heiti K.
The manager was very helpful and was able to quickly swap my reservation for pickup to a van because of a pending rain.Timothy P.
I didn't get there equipment what I orderedLaima W.
Change oil light stated it was time. I was told Uhaul has their own standards. I apologize, very tired. However the young lady at the front desk was amazing!Laurie S.