Customer Reviews for Value Store It Countryside LLC
(U-Haul Neighborhood Dealer)

26 reviews

26489 US Hwy 19   Clearwater, FL 33761

(727) 474-4144

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 10 am–2 pm

Services at this Location:

Contact Us

(727) 474-4144

26489 US Hwy 19
Clearwater, FL 33761

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 10 am–2 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent all-around experience! Fast, friendly pick up and return, and vehicle was in great shape!

Derek P 
Rating:
5.0

Customer did not leave a comment.

Lashanda K 
Rating:
5.0

Van smelled like they had transported farm animals before us.

Lori C 
Rating:
5.0

Customer did not leave a comment.

Sean L 
Rating:
5.0

Service Agents were friendly and helpful, both at reservation, and pickup/return

Richard P 
Rating:
4.0

Customer did not leave a comment.

Mark W 
Rating:
4.0

Customer did not leave a comment.

Olivier R 
Rating:
5.0

Customer did not leave a comment.

Richard S 
Rating:
5.0

Customer did not leave a comment.

LAURA W 
Rating:
3.0

Clean the location, had an infestation of Gnats, the gnats were so bad one hit me in the eye in the office and even the van I rented had gnats in it. The customer service was great. My experience with him was A1, but because of the infestation it was so miserable to deal with this Uhaul. I would not send anyone to this location.

SPENCER P 
Rating:
5.0

Customer did not leave a comment.

Cristian P 
Rating:
5.0

Customer did not leave a comment.

Frederick B 
Rating:
5.0

Employee was very friendly, professional and helpful. Great experience.

Eric C 
Rating:
2.0

I made an online reservation for a 10:30 pick up several days before. I received confirmation of the pickup from U-Haul and thought I was all set. When I arrived at the scheduled time there was no 10' truck there. The clerk said my pickup wasn't showing on his schedule. When I gave him the confirmation number it showed. There was a 15' there which he ultimately figured out how to give me at the same price. However, they didn't have the dolly I had pre ordered or a full set of moving blankets which were also pre ordered. When I got the truck home the cargo area was full of shattered glass, which we had to clean before using. I don't recommend this location for vehicle rental, their main business seems to be storage and the U-Haul just a side gig.

Donald H 
Rating:
5.0

Customer did not leave a comment.

Cody Z 
Rating:
5.0

Customer did not leave a comment.

Damian C 
Rating:
2.0

Communication between sites and self were poor at best. Personally, I was treated as a child by the rental person who also appeared to be offended by my mere presence. You do need improvement.

heiti k 
Rating:
5.0

The manager was very helpful and was able to quickly swap my reservation for pickup to a van because of a pending rain.

Timothy P 
Rating:
4.0

I didn’t get there equipment what I ordered

Laima W 
Rating:
5.0

Customer did not leave a comment.

don j 
Rating:
4.0

Customer did not leave a comment.

don j 
Rating:
5.0

Customer did not leave a comment.

Frank N 
Rating:
5.0

Change oil light stated it was time. I was told Uhaul has their own standards. I apologize, very tired. However the young lady at the front desk was amazing!

Laurie S 
Rating:
5.0

Customer did not leave a comment.

Vernon T 
Rating:
5.0

Rachel was excellent

Michelle A 
Rating:
5.0

Customer did not leave a comment.

Richard T 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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