My truck was dirty. The furniture pads I requested were thrown into the back of the truck, not in the pouch. Also, I never received the 2 dollies I requested.
Abimael M
Education Facility Management LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Cherry Hill, NJ 08003
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The first truck had a check engine light was on when we turned the truck on and we hadn't driven anywhere. We selected pick up at noon to make sure the office was open at pick up time and no one was there. We called customer service and they told us to call the driving support team and only gave us a new truck when we pushed back against waiting for them to fix a problem we didn't cause. On the second truck the mileage didn't match what it should have and they said that was fine and to just take a picture. They then said they couldn't add any time to our rental time without charging us extra even though we spent an hour switching trucks and calling customer service. Then when returning the truck the mileage didn't match and we had to call customer service again since it didn't let us close out the order with the mismatched mileage.
Elizabeth WAwful pickup experience. Spent over 30 minutes waiting for someone to show up. The location was very poorly set up, no indication of where or how to get the key. Person on the whole gave wrong information. The truck wasn't ready with the equipment I ordered. Very disorganized and poorly managed.
Andrew DRob was so cool. He helped in many aspects. He even helped me get my ebike on the truck and at the end of the day offered a cup coffee for this very tired, very disabled woman. Nice job!!!
Coleen BThe owner was super efficient and helpful.
Mary L