Hello, I rented a 15' truck from Bend, OR on 9/24. I made the reservation via the internet. As I was making the reservation to drive the truck from Bend, OR, an offer popped up on the screen offering $75 off if I returned the truck to Chelan, WA, so I accepted the offer and was given the reduced price. This was acknowledged by the Bend U-haul when I picked up the truck. On 9/27 I returned the truck to the U-haul in Chelan, WA, at 8:00 A.M., which was closed because it was Sunday. I used the U-haul wifi which connected me to the U-haul return page. Everything seemed to be going fine, until it would not acknowledge that I was supposed turn the truck in to Chelan to take advantage of the reduced price that I was offered, and then it would not let me make any changes. As Omak is about 80 miles from Chelan I did not want to drive to Omak because I was already 29 miles over the allotted 490 miles and I would be late to Omak and would be charged for an extra day. As a result, the Chelan U-haul charged me for a wrong destination fee of $48 and a $20 after hours check in fee. They also made an error on the miles saying I was allotted 421 miles. My contract says the allotted miles are 490. The turn in miles of 14848 minus the starting miles of 14329 equals 29 miles over the allotted 490 miles. So I was charged $27.60 too much. Would you please correct these errors? Please refund $107.20. Thank you, Mark King Contract number: 28552705
Alquiler de remolques y remolcado en Chelan, WA en Chelan Transfer Co
¿Te mudas de o a Chelan, WA? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Chelan, WA 98816 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Chelan, WA
Remolques de carga
Los remolques de carga en Chelan, WA son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en Chelan Transfer Co!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Chelan, WA 98816. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en Chelan Transfer Co proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Chelan, WA y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Chelan, WA en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Cleaner outside of vehicle
Crystal was very helpful. Always busy, but still finds time to help her customers. Definitely recommend.
1-When I tried to use the online self return feature (the trailer was due back on a Sunday morning when the business was closed), the website would not let me attach a picture of where the trailer was until we used a different device. 2-the trailer yard is not visible from the office, and if I hadn't gone back to the front door and read the hand written signs, I would "owe a $25 fee". I recommend having a note added to the online return instructions if returning a trailer to this location. 3-I tried calling the phone number for directions on how to proceed when the website wasn't working, and the representative was not helpful. He said I would be responsible for the trailer until the business was open the following day. That doesn't seem right. There should be an alternate way to get that information to uhaul (text or email), it's not that hard.
Convenient and fast what more could you ask for?
The truck interior light did not work and there was no ramp to get anything into the truck, it made moving things extremely difficult and dangerous.
Better cleaning of interior
Convenience, easy, fast service, no problems. I'll continue to use Uhaul whenever I move.
Hire people who follow through completely when they take down your information, and get rid of the woman at the Beebe Bridge Rd location
Your customer service is not nice, instead of letting a new customer feel at ease, i felt disgusted to be true. The person assigned in chelan WA station is very unprofessional. Let her know that. Instead of be accommodating she tried to drove-away customer by her attitude.
It was right off the highway which was nice. The associate was rude and short. We were hoping to chat with her about our mileage but she was not approachable. Final price was different than online quote which was frustrating.
The location was closed but they had 24 hour truck drop-off which satisfied my need to drop off the truck.
The window was so dirty i could barely see out of it. Would jave been nice if they had it clean before i took off. Wiper fluids didn't help.
The lady that assisted us is very unprofessional. I'm not sure why she have the job.
Wasted 2 hrs trying to get the 24/7 mobile pickup working, poorly designed app and offering
not so friendly staff, but equipment is what was needed and one of the few locations near me. So I rated them average.
Crystal at the Chelan Falls office was helpful in getting my online reservation to work as downloading a driver's license is a hassle and doesn't work well from the uhaul web site.
Very convenient and hassle free
The gal I talked to on the phone (Samantha) answered the phone with just "Uhaul". Nothing more. When my daughter took the trailer in to drop it off she was not friendly at all and was very rude. I would not recommend either the drop off or pick up locations. Very disappointed.
Super smooth drop off process...in and out quickly.
I am a return customer, enough said. This small location seems to meet the needs of this community.
No phone service, to be able to make rental changes
Great communication. We had a long haul, they told exactly where to return trailer in an unfamiliar city. Thank you
your company is so messed up I don't even know where to start. All I can say is that I hope that I never have to use UHaul again. Where I picked up the trailer I didn't even get a hand. The boss didn't even come out to check the trailer hookup. Fortunately I know what I am doing.
I rented a hand truck and they didn't have one I was given an appliance dolly that I couldn't use.