Nothing. Straightforward, easy and great customer service.
Linda Bradford
Mooses By The Creek
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlottesville, VA 22902
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I have no issues with this location. My issue is with UHAUL and your mover option. I reserved my truck initially near my house in Crozet Va. My original confirmation email detailed the proper location. Then I get a call from UHAL in Waynesboro Va telling me my reservation was confirmed. I asked them why i would drive over the mountain (25 miles) vs across the street. I was told its because I wanted a truck they did not have so changed the reserv to a truck size Crozet had. THEN, I went to pick it up and they could not help me because the gas station part was too busy. After an hour on the phone, your serv person got me one 15 miles away in the city. I requested a credit for the extra miles I was getting dinged for and they agreed. Then the movers I booked and paid for to help showed up 2 hours late. A call would have been nice but the service center I called was closed until 11 am EST because they are in Arizona..
ROBERTR SCHOTTALocation is a bit of a scrap yard. But the folks were friendly and knowlegable. So no issues id still recomed it if asked
Joe DrazkowskiJust an fyi, the lower, right wood slat on the interior is dislodged at 2 of it's screw-in points. Also, there was cheetoh debris on the driver side floor, and i later discovered a chicken nugget and sauce packet under the driver seat.
DAMONSTANFIELD PETTITTPositive experience each time. Mooses is my go to uhaul provider.
John Nolen