The representative who checked me in was rude and abrasive. She didn't mention that the truck's air conditioning wasn't working, and when we returned it, she still didn't acknowledge the issue. Later, she called and yelled at me for being an hour late, claiming she had another reservation-something she never told us at pickup. Her attitude made the entire U-Haul experience frustrating and has us seriously considering other options for future moves.
Aaron B
Storage Solution Center
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Charlottesville, VA 22901
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Customer service was fine but I found the location itself to rather small compared to others I have been to. I was however able to park in what appeared to be a regular vehicle parking spot..I would have been uncomfortable trying to park elsewhere without a spotter.
john sCan't think of anything. I was very pleased with the transaction and the vehicle. It's a beautiful vehicle. Rides nicely and holds a LOT of "stuff."
MARGARET AThe parking lot at this location is very small and it felt awkward leave my vehicle there all day while using the rental truck. The lock box was very difficult to open. The interior of the van had muddy footprints and did not feel up to U-Haul standards.
Shayna DThey overcharged us and we couldn’t get help because the store was closed upon return.
DIANA L