Mobile check in and out was lengthy! Could have been our phone though.
Daniel T
Burnt Hickory Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Cartersville, GA 30120
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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I adhered to the terms of my contract. I returned the truck a day early 5/10, to the location was was supposed to return it to, with more gas than when I took possession of it, and I followed the instructions provided in the app to return it. I put the keys in the drop box. 2 days later, I received an email saying I had been charged for and extra day and extra coverage for the extra day. No one verified when the truck was returned. They just took it upon themselves to take money from my account. If this location in unable, or unwilling, to verify the date/time of drop off when they are not open, they should not provide this location as a drop off option if the truck is due back when they are not open. I called U-Haul and was told someone would reach out to me and she could see I initiated the return process on the app on 5/10 at 6:59pm. I hears from someone today, and he acted like it is now my responsibility to prove I dropped it off on time, or in this case, early. How about, if U-Haul is going to break the terms of the contract, and steal money from me, U-Haul needs to prove I brought the truck back late. I expect to be refunded immediately.
Kristin CLocation is great. The 24/7 app is another issue for after hours drop off.
JASON RPoint them right to Jessica I swear she’s the best & needs a raise for her effort & understanding & kindness
CECIL Hfirst of all we picked up my U-Haul and immediately the first thing that I see is dirty footprints on the window we overlook that go onto my destination load up u haul to take the first load as my friend is following behind. Called to advise me that we have no tail lights therefore the ability to finish what I needed to do wasn’t to be. The lady that made my reservation was very nice and absolutely easy to deal with the gentleman where I dropped off was good as well however where I picked it up from should have checked to make sure that the truck was working in a safe manner..
MELISSA C