Your self-renting process and app is a terrible one.
Joseph K
Michigan Road Self Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Carmel, IN 46032
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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I was very pleased the gentleman working the desk/counter at this location - he was 100% willing to help with me. He was very helpful and took the time to do his best to "override" the 24/7 UHAUL technology/feature. As noted, I was using the 24/7 UHAUL rental feature/system and it isn't 100% functional, yet. It isn't "user friendly." I called UHAUL's "technology help desk" in order to modify my phone's settings - so my phone could upload images of the rental van. Leslie (UHAUL phone help rep) wasn't very helpful - and actually became frustrated with me when I asked clarification questions about her instructions that she was providing me during the call. In short, Leslie appeared to be "going through the motions" of her job - and she wanted to "move on" from my call with her. She left my call with her and she, regrettably, never returned to our call and left me "holding on the phone" without providing any help with my technology problem. Leslie needs more UHAUL customer service training and coaching on how to interface with customers/clients who need help with UHAUL's non-friendly technology (i.e., 24/7 feature). Again, the gentleman at the counter was a pro and he "saved the day" by overriding the 24/7 system thereby allowing me to secure my rental van (after 50 minutes on the tech phone call). Thanks... CDC
Dennis CNone. Was great start to finsih.
Monte WThe rental smelled really bad. Lady at counter was not very nice.
Frank RMost helpful, customer oriented, provided exactly what I needed
David L