We rented a 6'x12' covered trailer to help friends move in-town, because we rented it for 2-days, they automatically assumed we were leaving town. They charged us a one-way fee and when I returned the trailer back to this location, I tried to get the proper rate and my money refunded. The personnel there were very rude about it and lost their cool and would not refunded the difference. I had to call U-haul customer service to explain the situation and get them to refund my money. Uhaul is great, this location however is poor in customer service.TERESA V.
Trailer Rental & Towing in Calgary, AB at Hawkstone G&B Fuels
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Calgary, AB T3G3T4
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Trailer available, as promised. Everything went very smoothly.John William T.
All goodKenneth W.
The Trailer's lights weren't working.Miguel K.
Worst customer service i ever had. The person supposed to serve a customer was bossy. I brought a truck back with gas above the line it was supposed to be. He wanted to see my gas receipt which i didnt have as U haul personal do not need to ask. Even after adding gas for $10 more at his gas pumps, he charged me extra for gas. I will not use their service ever again. Shameful representation of a reputable companyDavid S.
The store was late opening and therefore we couldn't get our truck on time. Thia was very frustrating because we had time constraints.Jason L.
Truck was very dirty on the inside, previous customers beverage containers and food on floor of truck.Jaden L.
Have rented here several times. Always a great experienceRandolph Charles F.
Extremely long wait time (30 minutes), the truck was dirty and not sanitized, the guys wanted to charge me for more gas than I used. A place definitely to be avoided.Ludovic L.
Your mileage rates are outrageous when you advertise for $19.95 for a day. I had the vehicle for 3 hours and my bill was $85+ plus fuel. 3 hours. That's highway robbery. Your mileage rates are OUTRAGEOUS. I will never recommend UHAUL for short hauls.Margaret S.
Slow, unfriendly, product not supplied.Darren P.
More locations need more variety. Obviously very overbooked and understocked. Tires were wearing bad on the inside, trailer likely needed a bearing job and 2 new tires.TRISTEN DARRELL M.
box was dirty; fuel charge arrangement designed for U-Haul to make money; would be better if truck came with a full tank and then customer could easily refill to full, i.e when pump cuts off Customer is not a priority at this location; there is a sign that actually says that!Larry M.
The van was quite dirty inside the cargo area and the cab floor. I doubt it was sanitized between customers. I drove less than 30 kilometres so put 4.3 L ($5) of gas in. I was told the expected gas usage is based on a calculation per km so the clerk asked for additional funds. Should have been explained at pick up.Mary H.
I really suggest to add backup camera or sensor to the U-Haul trucks; without back up cameras they are not safe. Thanks,Azadeh H.
Friendly and efficient service. I would definitely recommend this location!Harold S.
I drove 18 kilometres , the gas gauge on the truck didn't move from 3/4 of a tank (the starting amount of the rental). The Hawkstone location determined that the UHaul policy was $1 per every 3 kilometres for fuel. I was charged $6 for fuel when I at most used $2.00 worth. The location said this was UHaul policy, but was not in my contract.Timothy Mark C.
Things were fine. Customer service still questionable. One person there just thinks he has to lecture you about "whatever". Don't believe he realizes that the customer is paying the freight.Bruce J.
I have raised a complaint as the cargo van was not clean and had fresh paint (pictures available) and I was not able to use properly. In addition, the agent charged extra fuel without my consent saying it does not matter that I filled it up to same meter reading it was. I'm extremely disappointed as this is the first time I faced this and I have been using u-haul for the past 5 years.Qusai A.
Great Service !HARVEY H.
It was insanely expensive. Will never rent a moving truck from thereJessy B.
Keep the great people working at this location. They are personable and professional. Great job.RICHARD K.
A hot coffee would be a nice touch.KEVIN R.
Convenient. Very reasonable price. Easy access. Friendly service.Robert Barry S.
Staff are not particularly friendly or helpful.James P.