The code did not appear and we were 45 min late because we had to sit on hold and wait for a rep to give us the lock box code
Krystal D
Direct Couriers Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, KY 41005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They were polite and professional. It was a very simple process to receive the moving truck, as well as returning the moving truck. I will definitely be using this location from future needs.
Katrina GShowed up. Had to wait around for about 45 minutes at least while they got my order of boxes ready. They took forever even to find my order and were surprised I even showed up for a truck rental and my order of moving supplies after about 20 minutes, they found my order and then told me that they probably didn’t have everything, they were eventually able to find everything and get all my order and paperwork completed but I was in the store for at least 45 minutes while they got everything together. They were nice people, but I expected to show up at my requested time with the keys in the truck, my moving supply order in the back of the truck, and to sign a couple pieces of paper to be in and out in less than five minutes. I will not be using this U-Haul again.
Ty JNo complaints. Everything was perfect.
Chris RNothing Josh? Was amazing he was so kind and did everything to make it easy
Sarah L