Great experience, and couldn't have accomplished this easy, smooth of a move without the help of a U-Haul! Will be sure to use this location again when needed!james B.
Trailer Rental & Towing in Bowling Green, OH at Shamrock Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Bowling Green, OH 43402
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Honestly if I could think of one I'd offer it up. The gentleman who assisted me with this was great, the rate was very affordable, and I will certainly recommend this location to others.Gary D.
The office was hidden so maybe a sign to direct customers to the office.Tim Z.
Was on par. No complaints nothing above and beyond.Shawn S.
Smooth and quick. No issues.Nalin P.
Make sure the pads protecting the door latch are in good conditionAARON B.
I was charged for 12 pads and only used 6 but other than that it was a great place and rental was easy.Danny J.
I pre ordered the moving truck the day before. The truck was ready for me in the morning when I went to pick it up, I was in and on my way in less that 10 minutes.Dorothy D.
We had a two day rental, in which we turned it in a day early, We got charged an extra $57 stating we didn't return the truck in time. After a few phone calls, Quintin took care of the issue and we had no extra fees, He was very polite!Michael S.
They didn't have what we needed, despite booking a week in advance. They required us to pay for a bigger truck, more insurance, and more gas. I am not pleased.Coreena B.
I really appreciate the help we got. Our original pickup at Muffler Brothers was intended to be mobile pickup but the store registered it as hand delivery and they were closed, so we were unable to get our truck. We called customer service and they switched our pickup to another truck almost immediately! We are so happy with the customer service, thank you!Mallory H.
The guy here at Shamrock went over and above to get my daughter a truck when Big Ben's moving company didn't show up. If it weren't for Shamrock she would not have been able to get a truck for 3 days or longer and it was the 31st so she had to be out. He got us a truck that we could drive her stuff to Denver and was so wonderful, I cant say it enough!Sarah N.
The online check in software is a massive detriment. Not very user friendly. Also the key was not where it said it would be.James F.
The app to be used in pickup is extremely flawed. I had to attempt to return the vehicle 5 times over 20 minutes. Massive headache and barely worth it. Do try and complete the rental during business hours. The location is great. Uhaul corporate services are the weak link here.Joe B.
You guys were perfect couldn't have asked for a better experience then what we had the guy went above and beyond to work with me in a time of need I'm very appreciative of it! Thank you!Mellisa J.
Rented older 15 foot truck. Truck was clean. Steering very loose. Driver door seal squealed so load it was hard to hear the radio. Ramp hard to extend and return. Personnel at both locations very helpful.Dan D.
Trustworthy and dependable. I booked a trailer 6 days in advance with Go-Key Rentals in Perrysburg, complete with confirmation number. Less than 24 hours in advance my trailer was given away! I called Quentin at Shamrock Storage 15 minutes before he closed. He didn't have a trailer but brought one in for me overnight so it was available when he opened in the morning. That's quality service and concern for a customer. If I could rate higher than 5 stars I would!Mada M.
I was told you pick my truck up at BG Towing and when I got there they didn't have a truck and had no idea what was going on. I had to drive clear across town to Shamrock to pick my truck up; Also the app wouldn't work when I returned the truckRichard D.
This location is fine. This was just the 3rd location we were sent to after a mistake was made & our original truck, which we had reserved well in advance was given to someone else! Was a very frustrating day since we spent the morning driving from one location to another before finally getting a truck! Not sure I'll ever use Uhaul again!Paul H.
Rented here before. Quin is the best will always use this location when I need a rentalNeal J.
Great people to deal with. Excellent service.Tony C.
Need to explain self check in process before hand with all the pictures that are needed to be taken... I had to drive 3 times from office back to truck to take pictures & complete checkout process... a little heads up notice that many pictures will be needed would be helpful...Tim H.
Longer operation hours.Javis F.
Using the app for check out and check in of the truck is brilliant, but apparently there is a dead spot for the AT&T network in the parking lot. It was sketchy when I picked up, losing network connection several times throughout the process. When I turned the truck in, however, it would lose network each time I tried to take a photo of the cargo area...which would make me start the entire process back at step on (retaking all the photos I had already taken). After many failures I used my friend's Verizon phone to complete the turn in. Maybe you should save after each step, so if there are network problems I don't have to start back at step one? Shamrock Storage was super helpful on anything I needed during the rental and I would rate them excellent. Your app is pretty nearly useless after that experience. Also, I turned the truck in later than expected, but did that warrant doubling the quoted rate? Two "chargeable rental periods?" But if I had stated the 12 hour rental it would have been one? Define to me what a chargeable rental period is, maybe?Robert N.
When I picked up the truck (using 24/7 service on mobile) the mileage was off by approximately 12000 miles which resulted in a long wait with customer service and starting my move an hour behind schedule.Jennifer O.