I dropped off my trailer at the U-haul requested destination for a reduced fee. The "owner" of the location still hadn't checked my trailer in 24 hours later when I called to check on billing. I was charged the full rate however Ashley assured me the owner was checking the trailer in and I'd receive my promised discount. When I looked at the new receipt it showed $0 for all the fees, I assumed for the inconvenience of dealing with the drop off disaster. However I was charged the full amount and not happy about all the time I've had to spend on what should have been a simple transaction plus the waste of time/mileage dropping off where U-haul asked me to.
STEVEN W
Spice It Up Hair Salon
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Bowling Green, KY 42101
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Unprofessional and zero customer service. I will never use that location nor will I recommend it. Horrible experience
Tony RWe didn’t choose this location. Someone didn’t do their job and leave the keys in the truck at our confirmed location. We had to call and wait for customer service to find us another truck and it took us to this location in a sketchy part of town. Made us an hour late and made us drive an extra 35 miles.
Hunter JThis place while listed as a hair salon looked awful. It’s tucked in between ruined buildings with broken glass and a drop off box. No one answered the phone and no one was there when I arrived. It looked like a place you’d pick up tetanus.
Hunter BVery creepy location.
Jacey R