hand trucks that we requested were not there when we arrived. Ist reservation was cancelled and new reservation was created. We were charged for both. We have been overcharged at both the pick up and drop off locations. Now I will have to spend extra time disputing these charges. Not happy at all.DOUG R.
Trailer Rental & Towing in Birmingham, AL at Palisades Corner Store
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Birmingham, AL 35209
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Provide a better quality truck.LaTundra B.
It was great!Paul S.
Very professional. Thank you.Maria R.
Improve communication with Paying CustomersDeVon H.
Tom at the Palisades was OUTSTANDING! I was having problems checking in on the app. I talked with him and he solved everything. Such a nice man,great caring attitude. I would love to work with him again anytime. Can't say enough good things about him!jeffery G.
Make sure the equipment asked to rent is there instead of charging them and they can't use it.samuel K.
Truck preferred was not available, I have to wait 45 min to re schedule my reservation, losing a lot of time and causing personal delay with my itinerary.Roberto A.
The drop off location was a gas station/convenience store near our home - an unexpected location but we were grateful for the proximity to our house. And drop off was easy.Bernard M.
The man that helped us was excellent. He was knowledgeable about U-Haul and knew exactly what we needed. So very helpful during a stressful time.Glenn P.
My biggest problems were that the window had a big crack that was working its way into the drivers vision. Also the clerk made me click on that I had received the key before he would give me the key. That seemed wrong but it worked outBryan M.
Nothing. Great equipment and easy pickupRHONDA T.
Great experience!!! I had chosen a different location based on reviews, but U-haul system sent me back to this one via text (truck availability) the day prior to pickup. I had done the online check in and paid in advance & the pickup process could not have gone any smoother. I was in and out in a flash, well done!!Howard G.
Very dissatisfied. Couldn't find my reservation. Had to settle for a smaller truck and when pickup time was 7pm, I was told I had to return it by 1:30 am. We worked all night and had to use extra miles due to a smaller truck. Then I was told I would be given an additional 60 miles free since my original pickup location changed which I did not get. Terrible move in experience.Regina E.
Poor customer service. Took multiple calls to get equipment checked in and billing correct. Employees were too busy with other tasks to administer U-Haul functionsTracy M.
Nothing, simpler and easier process than going thru an actual uhaul store. No wait and was in and out within 15mins.Grant M.
Air freshener for the cabVictoria U.
This location didn't have anyone to give the key to.Jay H.
I could not find the location as their were no signs saving Uhaul drop off and the GPS passed the location so it was hard to find, however, I'm glad that it was very easy to drop the truck off with my mobile device.Kimberley P.
I had to wait for at least thirty minutes to pick up a truck I had arranged and paid for the previous day.johnny S.
I think the mobile instructions could be better. There was confusing process with the man helping me in the store.Darius H.
reserved equipment not there as promisedWilliam R.
Need a u-haul personnel to be present. No paper work was given. Took way too much time to conclude the deal and hand over the keys. The shopkeeper was kind though but he was not a u-haul proffessional.sujith S.