Mandi Deares was excellent. I rented a truck 5 weekends in a row and she made the experience great.
David R
Your Space Storage at Bel Air
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Bel Air, MD 21015
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
My problem is not with the location, but with UHaul themselves. Apparently, leaving a negative review is the only way to elicit a response. I literally moved within the same apartment community diagonal across the parking lot. I had to drive back and forth a total of 12 miles to pickup the truck because they wouldn't let me pick it up where I requested. Of course I had to pay for mileage for the extra miles I had to drive because they wouldn't let me pick it up where I needed to. Then I got charged for 2 rental periods because I underestimated that I would need it for 6 hours. They charged me double the rental period and double the safe move. I had it less than 12 hours and I paid $123. If I would have just dropped it off and not used the mobile app to check it back in I would not have had to pay double. If I would have just rented it for 24 hours and gotten it at the pickup location I wanted I would have paid less than $60. My advise IF you have to use UHAUL 1) Always rent for 24 hours even if you need it for 6 hours 2) Do not use mobile check-in. Take pictures to prove the mileage and condition you dropped it off in. I actually called the location and they said they would not have charged me double like that. I only got charged because I used the mobile app like a responsible person. They agreed that if it would have been a 24 hour rental that I would have only paid for the one rental charge. I called UHAUL corporate. I was told the manager on duty had to agree to refund me for the second rental period. I (think) they said his name was Matt. They had me leave a message. Of course I was ignored, hence why I'm leaving this review. I hope the corporate greed was worth the review.
LAURIE MExcellent customer service! Everyone was so friendly and helpful, i will definitely use this location again for a rental.
BARBARA VIt was closed, so really can't comment on much. But it was not at all clear where to leave the truck - that could've been more clear.
David TThe young lady was very pleasant and pretty!
KENNETH W