The office was at one address, the trailer was at another address. Trailer had broken light connection wire, had to use my own, also there was a light with a broken wire that did not work, i was already pinned up and would have been a nightmare to return to the office to show the employee. Also the passanger side fender was bent, and the platform was bent, to the point were you could not slide the tire straps around. I took the trailer anyways.JASON M W.
Trailer Rental & Towing in Barrie, ON at Cash Express
(Distribuidor de U-Haul del vecindario)
Barrie, ON L4N1C1
Services at this Location:
- Lun. - mié.: 9 a. m. - 6 p. m.
- Jue. - vie.: 9 a. m. - 7 p. m.
- Sáb.- dom.: 9 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Barrie, ON L4N1C1
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Clerk was very personable and efficient. It was a good experience.TERESA L D.
Call to verify all conditions before charging to customer. Otherwise good.bridget O.
It was pretty easy and quick!Steve P.
Pretty average rental experience but great for uhaul. Ive had really bad uhaul experiences and try to avoid uhaul unless others are booked. If every experience was like this, Id have no problemALEXANDER N.
Night dropGlenn M.
Should have flat carts available. Otherwise great.Bob M.
The windshield wiper was broken the vehicle was pretty dirty. The vehicle drove well but had one tire with a really worn outside tread (bald). In terms of rental and customer service the gentleman was very friendly and helpful. The service was very good.BRYAN KEITH T.
Needed to put down a $100 deposit on top of the uhaul price and was told it would be an easy process to get the money back. When I came back to get my $100 refund it was closed before the hours of operation and called u-haul they told me its by appointment only. Worst service ever.D-ROBERT A.
I had a very good experience at the Dunlop St location. Not only were they polite and professional.....an employee named Meek closed the shop to take me to my truck close by. He was so nice I returned to reward him for his gracious kindness. Thank you Meek......thank you Uhaul. Joe PesceGIUSEPPE P.
Provide information on what needs to be done if equipment is turned in after hours. It is great that you provide a phone number for after hours. Very professional and and fast service. Thank you U-Haul. Susan Schill.SUSAN A S.
Need a better system for payment and returns. I was told I could pa with my debit/vis and when went to return the truck I was told that I would hae to wait in my vehicle until the employee could get to the truck and come back to the office. I gave a credit card as it seem to be hard to use the visa/debit as he said that a deposit would be needed. I also don't like the idea that a cell phone is used to take pictures now the employee has access to everyones drivers licenceJASONDEREK T.
Please CLEAN the van before you rent it! There were used masks in the door wells and old contracts rental papers and trash from other people left behind. On return of the vehicle, I was not treated in a professional manner. The employee kept looking and gesturing to my adult son who was sitting in the waiting area. It seemed that the employee did NOT want to talk to a female. It was so RUDE and UNPROFESSIONAL! After all I was the one who produced my drivers license and I was the one who was paying for the rental. NOT IMPRESSED! I was also overcharged for gas! I was told that there was 3/4 tank of gas when I left. I took a pic of the dash odometer and gas meter at the time of leaving with the vehicle and a pic after arriving back to drop it off. I filled the tank to 3/4 tank and was told that I was a tick under. Then was charged another 9.00. I had pics to prove that the tank was the same. It seemed unfair but just a money grab for them. NOT IMPRESSED! Also, my son and I cleaned the entire van inside and outside by removing all of the previous trash and wiping down all surfaces with disinfectant. We washed the cab floor and the cargo floor with disinfectant and sprayed the exterior down and removed all dirt from the exterior body and tires/wheels. We left the vehicle in pristine shape compared to how we received it. I think that we did our duty by cleaning the van during Covid times but were not treated very well, hence, my below average rating.AANN B.
The back door was hard to open needs oilingLarry V.
The staff wanted me to agree to the condition of the trailer before I inspected it for damages. I didn't!Karen M.
Complimentary pair of work gloves to every vehicle that you rent out. In winter-time, this will be much appreciated by your customers.nello L.
for a first time renter thw agent could have been nicer when answering questionsMelissa V.
I was told my rate would be adjusted as i planned to return the truck one day early by your employee in person with a witness and then found out that wasn't possible and j&p variety. The fuel indicated on the pre inspection form was wrong and when i called the number listed on your bill it said not in service. This operation is a joke.Philip J.
Best uhaul staff and equipment I've ever had from this companyLEWISJ Y.
The van rented on Mar 28th was clean, excellent condition. The van rented on Mar 24th was dirty inside and out, and in poor condition (rattling).MURIEL L.
States in the contract truck must be cleaned upon return. Why should I have to pick up a dirty truck with water bottles empty chip bags and used face masks shoved under and behind the seat. Should the mud not be clean out of the back of the truck? How about having the truck I ordered prepared for me? Or how about a discount because now I am forced to make more trips with a smaller vehicle at the same price. Vehicle needs help as the inside of the cab sounds like someone blowing a whistle constantly. The hard shift on the transmission causing the load to shift and things to move around even after they have been tied down. Horrible experience. Will never use your company again. Will never recommenced your service. Will go out of my way to make sure any family or friends do not use your vehicles or services.... it's Covid! At least insure that the inside of the cab is cleaned so I am not picking up an old face mask from someone else. I understand moving a house is stressful, hence why I thought a moving truck would make things a bit easier on me. Exact opposite.ANTHONY THOMAS V.
The windows and mirrors were so dirty I could hardly see anything and also being a shorter person and with a limited mobility I could not get into the truck should have been a side board or step to get up in it.Mickey G.
Clean the inside of the trailer.Monica T.