I don't know why U-Haul asks people to fill out these surveys. I've provided my honest feedback before and nothing seems to change. The people who work here are nice and everything, but this location is in desperate need of more staff. I always have to wait around 45 minutes just for my car to be hooked up to the trailer I rent. Also the last time I rented the trailer I had to stop on the side of the road and redo the chains since they weren't put on properly and became loose during my trip.michael V.
Trailer Rental & Towing in Baltimore, MD at U-Haul Moving & Storage at Washington Blvd
Baltimore, MD 21230
(Near Caton Av)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Baltimore, MD 21230
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
My van was clean and ready. The return person was completely respectful and cordial. Chris at the loading dock helped me open my lock and put it on. The desk ladies were very accommodating and had a great service attitude. I would recommend this UHAUL to everyoneGLORIA T.
The front desk counter at the U-Haul was very courteous, professional and understanding when I requested for a storage room on the first floor. With no one to assist me in doing this, I didn't want to be lugging heavy furniture and the like up stairs. I'm very appreciative of them for helping. I would recommend this location to anyone... IF they wanted STORAGE.KEVIN L.
same as abovecarey B.
Simple process. Guy called me by name when I got there and he jokingly didnt tell me how he knew who I was until finally he said the truck number. Rodney was very friendly and efficient. He inspected the truck check mileage and gas tank and I was on my way. Nice rodney good job.Titus A.
I dont remember the mans name who helped me but he was nice to me and my neice. She was thristy snd he got her something to drink that was nice. I didn't like that i brought the truck back early and couldn't get a partial refund brought it back a day early.Linette C.
To have vehicles that are reserved parked for easy exit. The employee on the lot thought that I was a professional truck driver based on what it took to get the truck out of where it was boxed in. He commented that he couldn't have. A major issue I saw at the Golden Ring Location on that Thursday when I stopped to inquire about renting a truck, the girl at the counter refused to try to locate the truck that I needed. She kept pushing for me to reserve a truck that wouldn't have worked. Then she said that since they were already overbooked that I probably wouldn't have got one any way. Very discouraged by her to use U Haul. When I called that night to try to locate a vehicle, the girl with the answering service who finally answered was outstanding. She explored every avenue until she found a vehicle for me. Thanks to her, the day was a success. You should find her and reward her.JEFFREY D.
Everyone was very friendly and helpful. Only problem with this multi million dollar operation called U Haul is so disorganized! Made an appointment for a trailer, spoken to a live person who had taken my request, assured me that the closest UHaul to me - Golden Ring had a trailer, get there at 6:50AM, girl who runs the place didn't show up till after 7 then told NO we don't have a trailer here even thos you have a reservation for one....after 30 min of calling around they found me a trailer 45 min away! So I had to travel thru rush hour traffic, pay tunnel tolls but once I got to the Washington Blvd store....everyone was great. GET YOU ACT TOGETHER, LURING PEOPLE IN FOR SOMETHING YOU ADVERTISE THEN DON'T HAVE IS A SLOW WAY TO GOING OUT OF BUSINESS. For me and anyone else needing a moving van / trailer its BUDGET.Thomas H.
The service is fast and friendlyTHERESA B.
The van was not clean but the staff took the time to clean it. Unfortunately, this added an hour to our pick up time which did not play well on the cost and my schedule to get moved. In addition, the line to pick up equipment was incredibly long and there was not sufficient staff to deal with the situation. This location still has the best amount of equipment when needed.Roxanne H.
Everything was great!evelyn L C.
The people were friendly and very helpful.evelyn L C.
I rented a truck which I had to return within 15 minutes due to faulty air conditioning and this was replaced by another truck. I used that truck for one day and returned this after needful cleaning and gas filling. I returned the truck keys to the person as directed by the indoor reception staff where I was told that the bill shall be emailed to me. Now that I received the bill and had cleaning charges plus charges for a small cart which I never requested to be rented to me plus other extra charges. This is highly deceiving. If the truck was not clean I should have been informed on delivery of keys return plus I never rented a cart. All extra charges need to be removed from my bill.ANWAR M.
there was no windshield washer fluidLance K.
Really excellent customer service in the office and in the parking lot. Everyone made sure we had what we needed and accommodated us after our original reservation was modified by a different siteHEATHER L.
Customer service was amazing I didn't wait long everyone was polite in the process was easy will come back to this location again thank you so muchCANISHA H.
We drove in rain for 1,300 miles. Unbeknown to us the trailer leaked. So when we arrived at our destination and started unloading the trailer everything in the back of the trailer was wet and ruined. I did let the technician that checked us in know the trailer leaked.Sarah A.
The guys are great here. Ralph, Doug and the rest are so helpful. Brynn? isn't the best. She's not too quick and gives me bad info if she ever comes back to the phone. Overall, I like these guys. They work hard and go out of their way to help..when they aren't overwhelmed with people.DOUGLAS D.
I've always had a great experience at this location. Some of the trucks are ready for retirement though. My rental recently sounded like the door weather stripping was worn out. You could hear so much wind.George L.
A plus! Thank you!JOANNA K.
Out of the UHaul drop locations in Baltimore, this one is the most reliable, I think. The personnel tried being helpful but they were given the same number that the general public uses to contact UHaul support at the national level, so couldn't help me with a larger problem I had with the UBox load share.Helen N.
in and out, no lone wait.Kenneth P.
Ralph and James were very helpful in getting checked in quickly and efficiently and do a great job. Especially since it was a Holiday (Memorial Day) that I needed them. The drop off was smooth as well and that fella emailed receipt very timely.George R.
I was charged fuel for bringing back the van back to the level it was . This is not the first time . They park the truck down the hill and fuel gauge is up and when you return it they received up the hill not on flat surface . It's a big scam an everybody have to denounce these wrong practices. Please beware . Poor customer Service !WENDINGOUDI O.