Great customer service from beginning to endShamekia W.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Balch Springs, TX 75180
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Unorganized on their hours opened one hour late , they charged me for 4gallons of fuel when i delivered the truck with fuel tank full, nobody delivered or received equipment 😡🤬🤬JUAN R.
I was charged a $20 service fee when I turned the truck in only an hour after picking which the pick up time had to be moved down an hour because I had to switch from in store pickup to online although when I booked it in store was an option. The man at the store said the store was open until midnight and he would check it back in I turned the truck back by 1:30 well before the store closedRose N.
This location is horrible when I arrived there where two ladies behind the counter laughing, drinking, and immediately stating they where closed as I entered before discovering I was using the self check in and out via my smartphone. The man whom checked me in was very elderly and took an hour to give me the keys to the U-Haul, he finally found the key and I had to ask him to direct me where the U-Haul was parked just a horrible location I won't ever rent from this pop corner shop again. Horrible service.LaTonya E.
Charged for fuel was not on half a tank when I received it have picturesAdrian J.