In the cab of truck was a list of how to return the truck , an inspection list. All the owner did was take the keys and walked away. He did not check it in for 3 days after I returned it.
Tracy T
El Camino Auto
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Avondale, AZ 85323
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 2.5 es la calificación promedio de clientes
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There were no personnel as this was after hours drop, homeless people in the drop off area, wasn’t lit up enough for after hours, it was uncomfortable to avoid the homeless while tryin to take pics of the truck in the dark
Bernice GUnclear where to drop off. U-Haul area was gated off. Said open 24 hours for drop off but no clear indication of where to do so
Kenny LAir conditioning worked intermittently and the seat belt indicator on the dash would not always stop when the seat belt was engaged-m
Michael SThe man who assisted me said that my dropoff location had been changed. I told him that I did not receive notification of the change. He said he would "do me a favor" and override the issue so I could drop off at his location. After some time of him on his computer, I showed him the digital receipt with his store name and info. Eventually, the man said he could change it to his location and we inspected the truck. Upon checkout, he said that the extra mileage totaled $58 and that our transaction was complete. I noticed his phone screen before he quickly switched it, and observed that he charged me over $100 (maybe $120). I confronted the man about not mentioning that he had overcharged me, and he explained that it was a late fee. I reminded him that I was on time. He touched his phone screen a few times and then told me he had waived the fee "for me". From my perspective, this interaction was an attempt to fraudulently take my money, keeping in mind that I do not know what he was dealing with on his end with the UHaul system and it may have been an error rather than deliberate. Either way, your system or your dealer was an experience that was dishonest and an attempt to steal my money.
Jenifer B