The people were nice, the truck drove like it was something wrong with it and I got charged an extra $43 and I have yet to receive a receipt to find out what the additional charge was for. The rental process was easy so I would refer someone again but as far as the pricing unless I know what I am being charged for then I feel as if I have been over charged.Shaquita C.
South Cobb Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Austell, GA 30106
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Overcharged on invoice. I would never return to this location.Ken S.
I was overcharged for my rental. I had it for 4 days to the tune of 400 dollars so their advertising prices are in correct. I ordered equipment with my rental that wasn't on the truck. Customer service kept placing me on hold and hung up everytime. Not one tried to call me back instead I had to go through the waiting process all over again. I paid for moving help which were good and prompt but I lost over a hour of my paid time because of the equipment not being available. I was sent to two different locations which neither had the equipment as well. Not to mention I was scheduled to pick up the truck at 8am and didn't get it until 930am. The individual at the location was rude and Uhaul offered no help in this matter. I was told that I would be refunded but was still charged for items I never received. I will go elsewhere next time. It was a horrible experience.Quida G.
All items we ordered were not available when we picked up the truckMelissa P.
Be there when I get there turn it inMorris G.