Comentarios del cliente para South Cobb Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de South Cobb Storage

Grado total:

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Sharon G. en

Grado:

Freda Is Very Kind And Respectful .A Loyal Professional Lady. I Will Recommend Others Here.Will Return Again If Need To,The Best Easily Place To Rent From.Sharon Gomez!! Thanks Freda!! You're The Best!!

COREY D. en

Grado:

Excellent customer service, she was very personable and professional!

Mark M. en

Grado:

My original reservation was for a different location with and after hours pickup. When I got there at 630 am my account told me I would have to come back at 900am when they opened. Upon calling customer service I was told that the truck I had reserved wasn't even available reason being any number of things could have happened, such as since I reserved it online someone might have been given the truck who happened to walk into the store??? I was eventually able to secure the truck at the South Cobb store albeit without an appliance dolly that I had reserved with my original order that made moving dryer and washer considerably more challenging. This was my first bad experience with u haul, hopefully my last as it made the move much more stressful than it needed to be. I will say that the many people I talked to thru out the confusion were very polite and apologetic.

Portia C. en

Grado:

I need my money back

David B. en

Grado:

El cliente no dejó un comentario.

SONIA H. en

Grado:

I had no issues. When I needed to change my move in date, the staff was very accommodating.

Kelvin R. en

Grado:

El cliente no dejó un comentario.

Darryl G. en

Grado:

Just dropped truck off. Office was closed.

Cynthia J. en

Grado:

El cliente no dejó un comentario.

Tyrone J. en

Grado:

Customer service was excellent and it was very hassle free to make my reservation and even easier when I did my pickup!!!

Marvin M. en

Grado:

El cliente no dejó un comentario.

Azania L. en

Grado:

I was very pleased with the quick service and really appreciate the customer service.. Very professional and well managed. The best in all my years. Thanks Uhaul

timothy C. en

Grado:

Location closed during my reservation time, I had to go somewhere else

Joseph N. en

Grado:

Easy to access, friendly and helpful staff. Not gated and interior doors flimsy. Interior lightening non existent. Great rates.

Justin G. en

Grado:

This location is running a scam. They give you a contract showing full tank of gas. When you get in the truck it will be half a tank. I returned the truck full and they are trying to charge me for showing up with half a tank. They were supposed to be open until 5 PM and when I showed up at 3 PM they were closed. There was someone sitting in the office and they just ignored me.

Megan S. en

Grado:

Check in she was amazing. Check out a new woman told me we had a balance of $99. On Dec 3rd. For the month of December. I told her I was not paying that much for 3 days. Returned lock and key

Isaac V. en

Grado:

The agent was very professional and courteous. I was pleasantly surprised when she followed up my order with a progress call. She provided great customer care.

CATHY V. en

Grado:

My furniture was all moldy microwave didn't work after getting it out. Moisture must have gotten to it

Elmer B. en

Grado:

El cliente no dejó un comentario.

DEMOUR G. en

Grado:

Rats chew up and urinated all over my personal clothes and beds.

Thomas W. en

Grado:

It was spilled finger nail polish in the back that got all over my furniture..I have photos to confirm....can someone please give me a call at 6783682136..Thomas Wright

KIM B. en

Grado:

Yes I would recommend this site to a friend again because it had excellent customer service and it was a reasonable price and experience

Dominique S. en

Grado:

Vehicles are not inspected properly!

MARC T. en

Grado:

Renita was the best, would highly recommend. She was very friendly, was very quick and efficient. This is one employee that should definitely be taken care of, just as she does the customers that walk through the door.

Maria B. en

Grado:

El cliente no dejó un comentario.

OTIS K. en

Grado:

The representative at the facility was professional, courteous, and helpful throughout the entire process

ERICA D. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

My pick up location changed twice and ended up 13 miles away.

Judy C. en

Grado:

The staff person was 15 minutes late opening the location. I had a 9:00 scheduled pick up time and I had people waiting on me to get back with the truck to get started moving. Her late arrival delayed my start time. Also I had rented 12 furniture blankets with the truck rental which I was depending on and didn't know until I got to the location that they only had 2. According to her, her inventory stated that she didn't have the blankets, so per her, this was an error on the part of Uhaul for allowing me to reserve the blankets for rental online. It was a very frustrating start to a very busy and important day.

Nathan W. en

Grado:

The haul had things still in it and seemed as if it was not cleaned. There was oil in the bottom of the truck bed. This could have ruined my things. This was not a good experience at all. I wish that I could have gotten a major discount because of how terrible this u-haul was.

catrice C. en

Grado:

Renita assisted med and was great. Kindness and pleasant service goes a long way!

Joseph A. en

Grado:

El cliente no dejó un comentario.

Mark H. en

Grado:

best experience ever was very happy with everything

Carmen T. en

Grado:

Made Reservation 2 weeks in advance. Moving to another state. Arrived on time. NO carport for my vehicle. Representative had to find one at another location way out of the way. This delayed my movers and I missed there arrival, and my flight that evening. THIS WAS THE MOST STRESSFUL AND COSTLY MOVE EVER!!!!!!!!!! Will not EVER use UHAUL Again!

HAROLD W. en

Grado:

El cliente no dejó un comentario.

ANTHONY S. en

Grado:

El cliente no dejó un comentario.

bruno O. en

Grado:

El cliente no dejó un comentario.

NAASHARA B. en

Grado:

I received the customer service from this store and it made my move so much easier. Thank you!

Justin H. en

Grado:

Good experience. Truck was a little dated but it was clean and the process went well. Would definitely recommend this location to pick up a Uhaul

OTIS K. en

Grado:

Nothing

TIFFANY H. en

Grado:

The service was exceptional