Customer service was the worst I have ever experienced in my life. And that is not an over statement. Arrived at the site to pick up vehicle @ 0730 via the app. The app did not work, it wouldn't pick up my location. So we waited until someone showed up @ 0800. Upon the individual arriving , we waited until he tuned off alarm and turned on the lights. His greeting to us was "What you need?" After informing him of the situation of the app not working properly he stated that thing don't work. He then asked my name and for my license and credit card. After doing that, I asked the question "have the vehicle been sprayed for covid?" He stated very aggressively i clean all my vehicles. I stated again, but has it been sprayed for covid. He stated again, "I said I clean all my vehicles ". I then turned and walk away and he called me a "PRICK". I turned and asked, "who are you calling a prick?" He stated i just trying to do my job. I asked again, why did you call me a prick? He stated I'm just trying to do my job. I stated to him well you are not doing a good job. I ask him for his name and informed him that I will be calling corporate. He stated call them I don't work for uhaul. I have a lot more to say. But don't have enough space. There most be actions taken against William Cotto at this location. This individual is giving uhaul a BAD NAME and reputation.
Alquiler de remolques y remolcado en Augusta, GA en Gordon WC Auto Repair & Rental LLC
¿Te mudas de o a Augusta, GA? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Augusta, GA 30906 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Augusta, GA
Remolques de carga
Los remolques de carga en Augusta, GA son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en Gordon WC Auto Repair & Rental LLC!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Augusta, GA 30906. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en Gordon WC Auto Repair & Rental LLC proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Augusta, GA y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Augusta, GA en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Everything went well. Thank you so much
I wasn't satisfied with the overall service. I rented the trailer for approximately 4 hours. I picked up at about 3 and returned around 7. I was informed about bringing it back but wasn't informed about logging it in myself. When I called in about it the individual that responded wasn't customer friendly. He mentioned to me that it was in my contract. Overall I was upset about this.
Defective equipment trailer caught fire damaged my truck. Poor customer service
Ever ything was fine.
I watched the guy scratch my bumper with the tongue of the trailer i was renting,and he called me a liar.I watched him do it.It was a accident but still,he should have said sorry and all would have been fine.He is lucky i was in a hurry or i would have called the cops and filed a report.The left tailight wasn't working so another 30 minute wait till he figured out the issue with the trailer.I won't use uhaul anymore after his actions.
Great Staff. They have won my business.
The truck was filthy inside. We had to fix the wipers and headlights the liock was stuck. We had to buy oil as It barley registered in dip stick. I feel I should receive a discount The wrong dolly was sent and I had to drive up and down Gordon Highway to find the right one. No one I called would help me
I was a first time renter for uhaul and there were slot of â€œfeesâ€ that I felt should have been explained at the beginning when renting the car. When I voiced my concern I was told to â€œread the truckâ€ it says â€œfeesâ€ on the truck. Ok I understand fees but the truck doesn't say what type I would think as a customer service rep would be the person to let me know of these â€œ feesâ€ and especially when I said I never rented with uhaul before.
The people were friendly and respectful... I like them...??
I was supposed to pick up this u-haul from Deluxe Car Care in augusta and they sent me all over trying to figure out where my reserved truck actually was. The staff at Gordon WC Auto Repair were very helpful and understanding for handling such a chaotic situation.
Defective equipment caused fire from leaking brake fluid on car carrier, caused damaged to my truck paint. Messed up U-Haul paper work at pick up location WRONG starting millage. Drop off location had hard time getting this straight with U-Haul office
Service at this location was very helpful and informative. Personnel was always available. I was told that there is actually a fee for attaching car tows. My vehicle was carefully detached by one of your professional staff.
ALL IS WELL AT THIS LOCATION THEY ARE THE BEST
The total experience was great ..I certainly would recommend renting from the people at this location ... great people ,great service
Before we departed,we wiped down the interior of the cab and discovered that it was very dirty. Considering the current pandemic, these trucks should be disinfected or at least wiped down in some way. Other than that, my experience would be rated 'Excellent'.
Great customer service.
It works well don't mess with it!!
Get rid of the recording that is in Spanish
Lower prices, less complicated drop off after hours.
Keep up the good work
Services and truck were perfect
Mrs.and Mr.Williams are the friendliest